Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,863 Reviews)
Rating breakdown 11,863 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
427
2 Stars
176
1 Star
638
93%of customers recommend this product.
(
6,072 out of
6,549)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: Kafor
from St. Cloud, Minnesota
Verified Purchase:Yes
We have always been pleased with any interaction with HP. Easy ordering, good products, fast delivery, all good stuff.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: removethisrequiredfield
Verified Purchase:Yes
Works as it should, I don't do a lot of printing but I'm very satisfied with its performance thus far.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JetPrinter
from Phoenix, Az
Verified Purchase:Yes
I only bought the tri-color, but within days, I needed to purchase the black cartridge. I really wish I didn't need to have both cartridge for the printer to print. Often, the black ink is still available while the color ink is low or empty. However, these HP ink work extremely well, which is why I never use knock off, or reusable ink. I want my HP printer to work as it should, and to last as long as possible.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jgmc
Verified Purchase:Yes
DELIVERY WAS PROMPT AND WAS SATISFIED WITH THE PRODUCTS
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Watermellon
Verified Purchase:Yes
It's an ink cartridge. It works good. No issues. It fits my printer
Written by a customer while visiting hp.com
Posted by: Djohn7874
Verified Purchase:Yes
I have never had a problem with any product ordered but this time my printer keeps telling me this is not the correct cartridge although it is labeled correctly
I would recommend this to a friend!
Performance
1
Response from hp.comBy Mary Chris, HP Care, September 14, 2021
Hi,
I am sorry to find that you had this problem. It sounds frustrating.
Perhaps the contacts on the cartridge got smudged or are damaged so that it is not recognized by your printer. You can carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with some kind of lint-free material to get off fingerprints or dust.
If that does not help, please consider returning it.
Mary
HP Care
hp.com/support
I am sorry to find that you had this problem. It sounds frustrating.
Perhaps the contacts on the cartridge got smudged or are damaged so that it is not recognized by your printer. You can carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with some kind of lint-free material to get off fingerprints or dust.
If that does not help, please consider returning it.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
3
Mediocre not fulfilling and don’t last long
on September 8, 2021
Posted by: Not applicable no good
from Louisville Kentucky
Verified Purchase:Yes
Tried to go on site and buy one it cost too much. Low yielding
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Dr Mom 1933
Verified Purchase:Yes
I have been using these products for years and have never had a problem
Written by a customer while visiting hp.com