Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,859 Reviews)
Rating breakdown 11,859 reviews
5 Stars
9,620
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Customer Rating
1
three new cartridges are still "Not compatible"
on May 15, 2016
Posted by: shirlgirl898
from Rockledge, FL, USA
So frustrating. 61 is the correct size, but my printer doesn't recognize them. Waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
I have to replace this cartridge too often.
on October 20, 2016
Posted by: magmatpat
Either the printer uses too much ink or the cartridge does not produce the number of pages it predicts. Needs replacing often.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Tyler R, HP Support, October 21, 2016
Hey there!
Thank you for posting.
I can see you are replacing the cartridges quickly. I suggest looking into the Instant Ink plan here: http://www8.hp.com/us/en/instant-ink/overview.html
I also suggest printing on draft mode for document's that do not need high quality. If you would like some assistance please call into our phone support or you can check our HP Forums, Twitter and Facebook support pages.
HP Twitter support: http://ow.ly/Ba4A304Q2U9
HP Facebook support: https://www.facebook.com/HPSupport/
HP Forums: http://h30434.www3.hp.com/
For phone support please follow this link http://support.hp.com/us-en/contact-hp Enter your product number, select your product, scroll down and fill out the form. You will then be given a phone number and a case/reference number to give to the agent that answers your phone call.
Tyler
- I work on behalf of HP
Thank you for posting.
I can see you are replacing the cartridges quickly. I suggest looking into the Instant Ink plan here: http://www8.hp.com/us/en/instant-ink/overview.html
I also suggest printing on draft mode for document's that do not need high quality. If you would like some assistance please call into our phone support or you can check our HP Forums, Twitter and Facebook support pages.
HP Twitter support: http://ow.ly/Ba4A304Q2U9
HP Facebook support: https://www.facebook.com/HPSupport/
HP Forums: http://h30434.www3.hp.com/
For phone support please follow this link http://support.hp.com/us-en/contact-hp Enter your product number, select your product, scroll down and fill out the form. You will then be given a phone number and a case/reference number to give to the agent that answers your phone call.
Tyler
- I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
2
Good if it works
on May 5, 2017
Posted by: JoeLime
from San Diego, CA, USA
The first one I tried would not work; the printer kept saying there was something wrong with it. The second one worked fine, but paid for two and only got one that worked. Very disappointed.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Customer Rating
1
Low on ink after few copies!
on May 8, 2017
Posted by: Bruspa
from Delray Beach, Fl. 33484
If this is original cartridge, I bought it recently, my printer already tells me - LOW ON INK- I did not make a lot of copies, it should be good for at least 150, so why this happens?
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
1
61 Econo Black Doesn't last long
on May 18, 2017
Posted by: Thunder37
from Carneys Point Township, NJ, USA
I just purchased this less than 2 weeks ago. I barely used it but 4 or 5 times less than 60 pages and it went dry Not A Happy Buyer!
No, I would not recommend this to a friend.
Features
3
Performance
1
Written by a customer while visiting hp.com
Customer Rating
3
Ink does not last that long
on May 24, 2017
Posted by: wildfire63
Ink cart 61XL Black and color
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
Ink Does Not Last Very Long
on May 27, 2017
Posted by: JohnPH
from Houston, TX
1. Ink does not last as many pages as advertised.
2. Printing goes bad while ink level still shows 20%. I know it is only supposed to be an estimate, but it is way off.
2. Printing goes bad while ink level still shows 20%. I know it is only supposed to be an estimate, but it is way off.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: Sandy888
Verified Purchase:Yes
My review is..ink is ink....the price is ridiculous but I need ink so I buy ink
I would recommend this to a friend!
Written by a customer while visiting hp.com