Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,861 Reviews)
Rating breakdown 11,861 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: MadMOMike
from Missouri
Verified Purchase:Yes
My HP Envy4502 is listed for this cartridge. When I installed it, the printer showed a message not the right cartridge. Would NOT print
No, I would not recommend this to a friend.
Response from hp.comBy Mary Chris, HP Care, October 5, 2021
Hi Mike,
I was sorry to hear that the cartridge did not work for you. That must have been frustrating.
It could be that it actually is the correct cartridge though. Perhaps the contacts on the cartridge got smudged or are damaged so that it is not recognized by your printer.
You can carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with some kind of lint-free material to get off fingerprints or dust.
If that does not help, please consider returning it.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: gaysin
Verified Purchase:Yes
I purchased the color cartridge to print some recent pictures I took, rather than to take them to a store to print. Well the expensive cartridge only did about 30 pics and ran out of color. Ended up going to a store to have them printed. A total waste of money.
No, I would not recommend this to a friend.
Response from hp.comBy Marco, HP Care, November 18, 2021
Hi there,
I am sorry that your cartridge didn't print as much as you thought it should. Pictures do run a cartridge out sooner than normal printing does, especially when you are using a standard tricolor cartridge.
High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
If you do a lot of high-density printing, you might want to consider using the XL cartridges, or perhaps Instant Ink where you pay by the page rather than for the cartridges.
Mary
HP Care
hp.com/support
I am sorry that your cartridge didn't print as much as you thought it should. Pictures do run a cartridge out sooner than normal printing does, especially when you are using a standard tricolor cartridge.
High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
If you do a lot of high-density printing, you might want to consider using the XL cartridges, or perhaps Instant Ink where you pay by the page rather than for the cartridges.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Doug4628
Verified Purchase:Yes
This tricolor ink along with the black HP ink performed miraculously when printing a 4 by 6 color photograph.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from SC
Verified Purchase:Yes
What everybody needs to know is that if you get a “Tri-color problem” alert on your HP printer, you are going to have to purchase an expensive color ink cartridge even if you print only in black.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: StampFox
from Alaska
Verified Purchase:Yes
Always quality and the cartridge lasts a long time
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: pfg1
Verified Purchase:Yes
Quick delivery, but very expensive!!! I could buy a new printer for the price of 2 cartridges!
Written by a customer while visiting hp.com
Posted by: Blanz51
from Maryland USA
Verified Purchase:Yes
It’s not working. New cartridge but message says it’s damaged
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, August 5, 2022
Hi there,
I'm sorry you received a defective cartridge. That's a shame. Let's walk you through a prompt return of the product. There is www.hp.com/us-en/shop/cv/returnsandexchanges to send back the product. An exchange is also possible. It's a shame this product didn't work better for you. Thank you for your feedback.
Amanda
HP Care
www.hp.com/support/
I'm sorry you received a defective cartridge. That's a shame. Let's walk you through a prompt return of the product. There is www.hp.com/us-en/shop/cv/returnsandexchanges to send back the product. An exchange is also possible. It's a shame this product didn't work better for you. Thank you for your feedback.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: BariDe
from Albuquerque, NM
Verified Purchase:Yes
Both cartridges were packed well and easy to install.
Value
5
Quality
5
Written by a customer while visiting hp.com