Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,861 Reviews)
Rating breakdown 11,861 reviews
5 Stars
9,622
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Customer Rating
1
Doesn’t last as long as they say!
on March 31, 2019
Posted by: Ben640
from Brooklyn, NY
I bought this economy cartridge and thought it would be perfect as I don’t use the printer for much except printing shipping labels or the occasional document copy. After a couple of months it was done and I’d probably only printed 10 pages if that!
Pros: Affordable
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Stojanka
from Wisconsin
Verified Purchase:Yes
I purchase directly from you online, and have nothing but trouble with the cartridges. The computer keeps telling me they are not real and I constantly get messages while trying to print - do I want to continue? The installed cartridges aren't real, etc. and they only last for about 10 pages. I am soooo disgusted with you, your service, and your product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, April 10, 2019
Hi,
I'm sorry to hear that your cartridge was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I'm sorry to hear that your cartridge was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: nomade12
from Jacksonville, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This printer gets very little use, I’ll recommend this printer to my family and friends.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Island larry
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ink is still too expensive but being able to order without going to store helps!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SandyPar
from Honolulu, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using the 61 cartridges for my HP printer for years, and have never been disappointed. I always get good, reliable quality printing.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Sailor Boy
from Reedville, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] HP XL lasts a long time. It would good if the printer would display, "out of black ink".
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: LadyWy
from Baltimore, MD, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use this product frequently and I am never disappointed. The printed pages come out beautifully bold with vibrant, lasting colors!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: visrael84
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and it has been working excellent in my printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com