Customer reviews from hp.com
HP - 61 Ink Cartridge - Black
Average customer rating
4.6
(11,859 Reviews)
Rating breakdown 11,859 reviews
5 Stars
9,620
4 Stars
1,000
3 Stars
426
2 Stars
176
1 Star
637
93%of customers recommend this product.
(
6,071 out of
6,548)
Customer Reviews for HP - 61 Ink Cartridge - Black
Posted by: Coors
from Central PA
Verified Purchase:Yes
Not a good cartridge . Printing was too light, my old one worked better .
Not happy with it at all . Not worth sending for .
Not happy with it at all . Not worth sending for .
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, June 22, 2018
Hi,
I'm really sorry that you had problems with the cartridge. Perhaps the print settings just need to be adjusted.
If that doesn't help and it was a genuine cartridge and the expiration date (on the cartridge) has not passed, you can get a replacement. Just contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm really sorry that you had problems with the cartridge. Perhaps the print settings just need to be adjusted.
If that doesn't help and it was a genuine cartridge and the expiration date (on the cartridge) has not passed, you can get a replacement. Just contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: pgoodell
from Oregon City, OR
Verified Purchase:Yes
I purchased the black ink thinking it would be what I needed to get my hp printer back up and going. But now it still won't work since it says I need to replace the colored ink. Which is odd since it's never been used. I would definitely buy both at the same time so you won't be so surprised.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Lisa17
from Chicago,IL
Verified Purchase:Yes
I bought this couple month ago and happy to use.
I will order the same product next time.
I will order the same product next time.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: hokepa
Verified Purchase:Yes
very little ink and expensive would like a refund !
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, June 28, 2018
Hi,
I'm sorry that you were disappointed with the page yield. You might be happier with the XL versions.
It is difficult to say how long before a cartridge will need to be replaced. Provided that it is not damaged or defective, the ink usage will determine how long it will last. High-density prints will use up a cartridge rapidly, especially if the paper is highly absorbent and the environment is dry. Also, a lot of black is used in nearly every print job.
Using the draft and black only settings on your printer helps save ink. Also, shutting the printer down between uses can help. However, you always have to use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
You can contact our product support team to ask about a refund at 1-800-474-6836 Mon - Fri 8 AM - 9 PM (ET) Sat - Sun 8 AM - 9 PM (ET).
Mary
HP Care
hp.com/support
I'm sorry that you were disappointed with the page yield. You might be happier with the XL versions.
It is difficult to say how long before a cartridge will need to be replaced. Provided that it is not damaged or defective, the ink usage will determine how long it will last. High-density prints will use up a cartridge rapidly, especially if the paper is highly absorbent and the environment is dry. Also, a lot of black is used in nearly every print job.
Using the draft and black only settings on your printer helps save ink. Also, shutting the printer down between uses can help. However, you always have to use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.
You can contact our product support team to ask about a refund at 1-800-474-6836 Mon - Fri 8 AM - 9 PM (ET) Sat - Sun 8 AM - 9 PM (ET).
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Roger220
from Pennsylvania
Verified Purchase:Yes
Great Ink. Easy to install. Exorbitant price. It's 1/3 the cost of the printer, but that's the way it is with all printers.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Bobby t
from Wisconsin
Verified Purchase:Yes
I signed up for auto ink but had to buy this cartridge because the auto ink never showed up
Written by a customer while visiting hp.com
Posted by: Anonymous
from Brea, CA
Verified Purchase:Yes
Learned I can only use HP ink...okay ordered online. The printer sometimes works. About ready to throw away and buy any other brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, July 11, 2018
Hi,
I'm glad that the ink works for you, but sad that you're having troubles with the printer.
If there is something that we can help you with, just contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm glad that the ink works for you, but sad that you're having troubles with the printer.
If there is something that we can help you with, just contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Shir
from Houston, TX.
Verified Purchase:Yes
The HP 61 Economy Tri Color Cartrage produces exceptional copies. I am very please with. I buy these Cartrages all of the time.
Shirley Ware
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com