Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Awesome phone
on September 24, 2015
Posted by: Anonymous
Excellent service, response to my question were great. Person(s) were very knowledgeable and quick to answer.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything!
on September 24, 2015
Posted by: Csterrett
from Sanford, FL
Expertise:Intermediate
This great I dont even use my laptop anymore. This phone does everything.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great functionality with the large screen!
on September 24, 2015
Posted by: Doodle3321
from Iowa
Expertise:Expert
I love this phone! The S Pen comes in handy a lot. I love that I can do one big screenshot instead of having to take 5 and piece them together or switch back and forth. I also like how just by removing the S Pen when the screen is off it automatically opens the note pad for me.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall phone / phablet
on September 24, 2015
Posted by: Anonymous
from Indiana, USA
Expertise:Expert
This is the first Samsung phone I've had and so far I really, really like it. I thought the phablet style phone might be too large, but for me, it's actually perfect. I love using the S Pen and the overall performance of the phone is great. From a design standpoint, I do think it kinda looks like an iPhone 6+, but it does feel better in my hand (i.e. I don't feel like I'm going to drop it ever 2 seconds). I wish there were more color options aside from black or white, but that's ok. Overall, it's a great phone for those of you who like the larger, phablet type.
Pros: s pen
Cons: limited color options
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 24, 2015
Posted by: Jgal7
from Coram,ny
Expertise:Intermediate
I was hesitant to get a phone with such a large screen but I am beyond happy with this choice.
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: miss being able to add a memory card
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on September 24, 2015
Posted by: SweetT50
from Stockton ca
Expertise:Intermediate
The note 5 is so much easier to navigate. The pictures are clearer. I love that I can be on Facebook and get a call and it shows on the phone. I can write a note On the blank screen
and have to be sent to my notes. It's much faster and doesn't takes long time to charge.I had a note 2 a fit was very slow. This is a great upgrade from the note2. I will always buy samsung phones
and have to be sent to my notes. It's much faster and doesn't takes long time to charge.I had a note 2 a fit was very slow. This is a great upgrade from the note2. I will always buy samsung phones
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 24, 2015
Posted by: rayjm4
from Goose Creek, SC, USA
Expertise:Intermediate
The Galaxy Note 5 is my first Android based phone, so my comparisons are based on other phones and not the Galaxy Note 4.
First the best features:
Not once has my phone locked up on me. This phone has shown no signs of slowing down and the ability to close all open apps at once is a big plus towards that statistic. The amount of apps that comes with the phone by default is impressive. Setup is quite easy with no issues at all. The phones calling is extremely clear and I have had no one complain about hearing me. One of the better features is Mirrorcast that allows you to stream to a wireless TV adapter. I have used it with three different adapters and found that, other than a slight lag in the audio, it performs without any issues. One of the best and less spoken of feature is the Pen. Worth noting, the pen has a texture on the tip that makes it ever so lightly grab the screen, giving it a real feel of leaving ink on paper. I love the pen itself. I went on a business trip and was able to use my phone for all my notes instead of my laptop or tablet which allowed me to review them while waiting for transportation, just as easily as I would check my email. The Note 5 also has a feature that disables hand touching during the use of the pen. This allows you to use the pen more naturally, resting your palm on the tablet size display as you write (very cool). Another cool and less spoken of feature is the ability to shrink the display to about 1/3 of the size by triple tapping the main button. This allows you to better use the phone with one hand.
Now what I don’t like:
The notification screen could be better. It only shows you the email subject and first line of an email if you have only one unread email. I have as many as 100 emails a day and the ability to have a quick view to determine their importance is important to me. You can stretch the notifications, but it only shows very limited information and you cannot set it to display stretched by default. The only other issue is a personal one. I do a lot of streaming but do not require high definition. Other phones in the past allowed me to better control my data rate which in turn forced the streams to run at a lower bandwidth. The Note 5 will stream as fast as the streaming service will send it, giving you great HD video, but can drain your monthly bandwidth within a day (and I’m on the 12 GB plan). Also you must pay attention to your wireless icon to insure that your phone is using wireless and not your data. The icons a very small.
Bottom line:
I prefer this to all other phones due to its variety of apps, note taking ability, big screen, PEN, and quality of calls. I prefer the Note 5 to most any phone due to its note taking ability. And I would recommend this phone for anyone who uses a phone for business.
Worth noting, don’t lose the pen (it does have an alarm if the pen moves too far from the phone). Also the charger that comes with it takes a fraction of the time to fully charge the phone, so don’t leave it in the box thinking you can use one you already have.
I hope this helps.
First the best features:
Not once has my phone locked up on me. This phone has shown no signs of slowing down and the ability to close all open apps at once is a big plus towards that statistic. The amount of apps that comes with the phone by default is impressive. Setup is quite easy with no issues at all. The phones calling is extremely clear and I have had no one complain about hearing me. One of the better features is Mirrorcast that allows you to stream to a wireless TV adapter. I have used it with three different adapters and found that, other than a slight lag in the audio, it performs without any issues. One of the best and less spoken of feature is the Pen. Worth noting, the pen has a texture on the tip that makes it ever so lightly grab the screen, giving it a real feel of leaving ink on paper. I love the pen itself. I went on a business trip and was able to use my phone for all my notes instead of my laptop or tablet which allowed me to review them while waiting for transportation, just as easily as I would check my email. The Note 5 also has a feature that disables hand touching during the use of the pen. This allows you to use the pen more naturally, resting your palm on the tablet size display as you write (very cool). Another cool and less spoken of feature is the ability to shrink the display to about 1/3 of the size by triple tapping the main button. This allows you to better use the phone with one hand.
Now what I don’t like:
The notification screen could be better. It only shows you the email subject and first line of an email if you have only one unread email. I have as many as 100 emails a day and the ability to have a quick view to determine their importance is important to me. You can stretch the notifications, but it only shows very limited information and you cannot set it to display stretched by default. The only other issue is a personal one. I do a lot of streaming but do not require high definition. Other phones in the past allowed me to better control my data rate which in turn forced the streams to run at a lower bandwidth. The Note 5 will stream as fast as the streaming service will send it, giving you great HD video, but can drain your monthly bandwidth within a day (and I’m on the 12 GB plan). Also you must pay attention to your wireless icon to insure that your phone is using wireless and not your data. The icons a very small.
Bottom line:
I prefer this to all other phones due to its variety of apps, note taking ability, big screen, PEN, and quality of calls. I prefer the Note 5 to most any phone due to its note taking ability. And I would recommend this phone for anyone who uses a phone for business.
Worth noting, don’t lose the pen (it does have an alarm if the pen moves too far from the phone). Also the charger that comes with it takes a fraction of the time to fully charge the phone, so don’t leave it in the box thinking you can use one you already have.
I hope this helps.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 29, 2015
Posted by: Anonymous
from PA
Expertise:Intermediate
Was very hesitant to get this phone at first because it doesn't have a removable battery or external memory available. I gave the note 5 a shot and I'm very glad I did! I was a fair price; it even lowered my phone bill. It's very fast and smooth running. No software issues...aka keyboard not working after an update like the Samsung Galaxy 4 was experiencing. All out amazing phone, great camera and sound. It's like my mini laptop!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US