Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
it lets me , a beginner look like I know what I'm doing
on October 4, 2015
Posted by: SuzyK
I had been looking at the note for a while, all I did with my phone was text and call people. The Note 5 is so easy I don't have to ask my kids for help to do anything. I went to one of your help clinics, now I'm showing them a thing or two. I haven't scratched the surface on what this can do, but I'm doing more than ever before. It hold it charge for a really long time, fits well in my hand and I love having my stylis back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung premium
on October 4, 2015
Posted by: BasedChe
Expertise:Expert
The note 5 is a product that you pay the samsung premium for. The samsung premium means you get the newest technology like bluetooth 4.2 but at the cost of a little extra money and for those with money its worth it.
Pros: Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, fast, but maybe needs some changes.
on October 4, 2015
Posted by: JTRman
from Valparaiso, IN
Expertise:Intermediate
I love this phone! The processor is great, and coming from a "non-android" the software is a HUGE improvement. TouchWiz looks great, and the phone is very fast. My only complaints are that there isn't a removable back for a battery and expandable storage, and also that there is no IR blaster.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight, fast
Cons: no removable back or ir blaster
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on October 4, 2015
Posted by: JazzA
from Paso Robles Ca
Expertise:Expert
My best phone ever by far, the S pen is so easy to use and so helpful
Pros: Inexpensive, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast and many features
on October 4, 2015
Posted by: SoftwareEngineerGuy
from Savanah GA
Expertise:Intermediate
I recently upgraded from a Galaxy Blaze that was a few years old. I am very happy with the phone so far. I have been using it heavily for social media and music all day and the battery has held up well. I would guess that for gaming or lots of video one might go through more power. I like the interface and the features. I especially like the split screen feature. Customizing is easy and intuitive and I like the ability to create desktop folders rather than having like apps spread out on different tabs. It's a bit pricey, but I got a decent credit for my old phone and changing service providers, so I am OK with it. I like to use my phone for productivity on the go, so this saves me having to drag a laptop around.
Pros: Realistic color, Bright display, Durable, easy to use
Cons: a little expensive, no expandable storage
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Note
on October 4, 2015
Posted by: Armymp83
from Atlanta, GA
Expertise:Expert
Was very skeptical about doing this upgrade as there is no slot for a memory card, nor can you remove the battery. But however the speed and design make up for those flaws.
I had a Note 4 and decided to upgrade. Glad I did. This phone is awesome. The speed, battery life, camera, screen, and new S-pen are what makes this phone. Before if I had too many apps running the phone would slow and eventually lock up
This is not the case. I've had 43 apps open in the background and didn't even notice a difference. The new s pen features are great. Especially the off screen note ability. The battery life is mostly the same. The screen is much better and you can tell a difference in the camera quality. The phone is much lighter and slightly smaller despite having the same screen size as the Note 4. I also love the wireless charging being built in. Over all this is another great product from Samsung. And I will await the Note 6.
I had a Note 4 and decided to upgrade. Glad I did. This phone is awesome. The speed, battery life, camera, screen, and new S-pen are what makes this phone. Before if I had too many apps running the phone would slow and eventually lock up
This is not the case. I've had 43 apps open in the background and didn't even notice a difference. The new s pen features are great. Especially the off screen note ability. The battery life is mostly the same. The screen is much better and you can tell a difference in the camera quality. The phone is much lighter and slightly smaller despite having the same screen size as the Note 4. I also love the wireless charging being built in. Over all this is another great product from Samsung. And I will await the Note 6.
Pros: Bright display, Durable, Lightweight, s pen, wireless charging
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has cool features and good amount of storage space
on October 4, 2015
Posted by: wonbysamsung
I like the features of the Galaxy note 5. The S pen is handy and I like the free write/draw aspect of it. I have over 1000 songs loaded on my phone. The battery like is very good even when I listen to music alot during the day. The radio/music apps are cool. The only drawback to this phone that I have found is the inability to turn off autofill/correct in the messaging. I didn't think I would like a large phone but I fell in love with it because now I can see what I am looking at in maps and online and email they are no longer to small for me to see. The camera is pretty good to. I got pictures of the eclipse with my phone when I coudn't use my good digital.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable
Cons: need to be able to turn off auto correct feature
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on October 5, 2015
Posted by: gooddaysir0
Expertise:Expert
I've had my Note 5 for about 3 weeks now. I've loved using it every time I've picked it up. The S-Pen is great. Nice and sleek and stylush (ha). The camera is the best I've ever seen on a phone. The processing and navigation is super quick and intelligent. Fast charging and wireless charging is an awesome added bonus. The only thing I wish it included is an external memory card slot and an IR blaster. Other than that it's pretty perfect.
Pros: Bright display, Built-in speakers, Durable, good battery life
Cons: no external memory card slot, no ir blaster
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US