Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Great phone
on September 20, 2015
Posted by: csharps42
from springfield, mo
Expertise:Intermediate
Love this phone. Like how they changed the back and sides to fit in your hand. And love the new stylus
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone but wish...
on September 20, 2015
Posted by: Itsgreattobeback
from Sycamore, IL
I'm still getting to know my new Galaxcy Note 5 but so far, I really like it.
My first phone was a Samsung, then switched to Blackberry for my first Smartphone. but after 5 years, switched back to Samsung to experience my first Note.
Call quality good. Screen quality is great. Pictures are great. The S Pen is cool. Easy to use and the curved back is comfortable but would be more comfortable if it were a tad smaller. Plus, if the battery life was a little longer. Perhaps there''s an app that's draining the battery but not familiar enough to discover what. For these two reasons I gave Performance and Design a 4 resectfully.
Overall, still a great phone.
My first phone was a Samsung, then switched to Blackberry for my first Smartphone. but after 5 years, switched back to Samsung to experience my first Note.
Call quality good. Screen quality is great. Pictures are great. The S Pen is cool. Easy to use and the curved back is comfortable but would be more comfortable if it were a tad smaller. Plus, if the battery life was a little longer. Perhaps there''s an app that's draining the battery but not familiar enough to discover what. For these two reasons I gave Performance and Design a 4 resectfully.
Overall, still a great phone.
Pros: Realistic color, Bright display, Lightweight, great call quality.
Cons: battery life, a tad big
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My second note and probably not my last
on September 20, 2015
Posted by: Ryno365
from Texas
Expertise:Expert
I use my phone for a number of tasks other than making calls so the screen size is absolutely worth the space it takes up in my pocket. I love the processing power packed inside and the extras like the s pen, fingerprint reader, and heartbeat sensor. I only wish the battery were bigger and for an external SD card were available.
Pros: Realistic color, Bright display, high screen resolution, fast processing
Cons: battery life is tolerable, no external memory card
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has much better signal than the note 3
on September 20, 2015
Posted by: nickiej
from Bend, OR, USA
Expertise:Intermediate
I would recommend this to to my friends.
I do wish I still had a micro SanDisk though.
I do wish I still had a micro SanDisk though.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has remarkable features.
on September 20, 2015
Posted by: Luv2snapics
from California
Expertise:Intermediate
I fell in love with the note when I got the 3. Never thought any phone could replace it. The note 3 was all I ever wanted in a device. THEN. OMG. I really was blown away. The new features on the 5 make it everything a computer, phone, tablet, and assistant could be. I don't know how it can get any better. I am in my 70's and don't know how any one ever made life with out one of these. My mother thought the camera was on of the greatest inventions in life. How I wish she could be here to see this. Not only pictures, but talk to your loved ones too. Thank you for all the wonderful things you have put in this product
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 20, 2015
Posted by: 2thumbsup2
from Spokane, WA
Expertise:Intermediate
Best phone I have ever owned! I like everything about it and am very satisfied with Samsung products!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, wireless charging
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 20, 2015
Posted by: Kfusco
from Tampa, FL
Expertise:Intermediate
Good phone. Little big. Amazing picture quality. Like the stylus.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on September 20, 2015
Posted by: pieman8pie
So far, the phone is outstanding. I've had it for almost a month now, and I have very little to complain about. The performance is great, very snappy and responsive. I've experienced no lag, be it switching between apps or playing a game or watching videos. The multitasking feature is very easy to use and is quite useful. The screen is very vibrant and rich with color, and does well in any lighting. The speaker quality is surprisingly really good, however covering it up even the slightest diminishes the quality, which is a problem I run into a lot when I use the phone in landscape mode. The buttons are very tactile and in a great position, so they're easy to get to.
The camera takes incredible photos. I'm not much of a picture taking person, however I might just start based on the quality this camera delivers. My favorite feature so far is the 3D capture, which allows you to take a virtual 3D picture of an object or person. The camera takes pictures quickly, and adjusting the settings to get the perfect visual effects is easy to do.
The look of the phone is attractive and sleek. It's very thin and light, however it is quite slippery both in the hands and in pockets, depending on the material. Also, the glass covering on the back attracts a lot of finger prints, so it might be worth investing in a skin if it's something that bothers you.
The S-Pen is fun to use and helps with productivity. The clicking feature of getting it out of the phone instead of trying to dig it out is fantastic and a welcomed improvement, however my biggest gripe about it is that it's very fragile. After about two weeks, the stylus broke in half, with the section containing the spring and the Samsung logo breaking off. And finding a replacement is very costly.
I never owned a Note device before, only used a friend's and my brother's, but I liked the idea of having a removable battery and expandable storage, which is not present in the Note 5. While the battery has more than enough juice to get me through the day with moderate to intense usage, the first thing to go on my last phone was the battery, which I couldn't replace. For now it's not a big deal, but I fear that it may become a problem in the future when the battery begins to degrade. However, the redeemable feature is the addition of quick charging, which let's you gain significant power from just 10 minutes of charging.
All in all, I love the phone. It has the best specs currently on the market, and all the features that I want in a phone. It has a few flaws, but so does every other phone.
Pros: Bright display, Built-in speakers, Durable, Lightweight
Cons: s-pen fragile
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US