Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
4
32 Gig memory
on September 2, 2015
Posted by: BigBrotha4080
from California
Expertise:Expert
My only issue with the 32 gigabyte device is the fact your not getting a 32 gig device out of the box. I left the Verizon store with only 19 gigs or storage. With no expandable memory I can see this device not being able to live up to its hype or potentia and last twp yearsl. Since there is a wait for the 64 gig, I'll go that route or take advantage of the Note 4, because I can install my 32 gig card. I am a user a cloud storage, however, I should be able to pick and choose versus being forced.
Pros: Realistic color, Bright display, Durable
Cons: Did not meet expectations, storage capacity
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone, worth the purchase!!!!
on September 2, 2015
Posted by: DGB0402
Expertise:Expert
To start out, the overall performance of this phone is great. It's fast, it doesn't lag even when multi-tasking on it. I like the design of the phone. It feels good in the hand, and it's a solid well put together phone. The speaker is one thing that I do not see in a lot of the reviews and it needs to be talked about. If you watch shows, movies or play music, the speaker on the Note 5 is phenomenal. It's very loud and clear. Even when you are on the phone and you put it on speaker phone, it is crystal clear and no distortion. If you are an s-pen user, you will love it. It's very responsive, and writes just like you are writing on paper. Honestly I love everything about this phone, and feel that I made a good decision buying it.
As a heavy phone user, I was upset about it only having a 3000mah battery, but it's not to bad. I usually charge it mid day and I am good until bed. My work around for this is to get a charging case.
The other thing that I was upset about was the no expandable storage, but my work around for that is storing photos and other large files in cloud storage. I have verizon as my phone carrier and I get 25GB of storage for free so I use it. Photos and videos take up a lot space so I transfer them to the cloud which frees up space on the phone. You can use Google Drive or whichever cloud service you choose to free up space on your phone.
Doing these little work arounds help me to enjoy this great phone. I love it and would recommend it to anyone.
Pros: Bright display, Built-in speakers, Durable
Cons: no expandable storage, could have added a larger battery
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
deceivingly quick but lacks removable battery
on September 6, 2015
Posted by: wmid
from Chicago, IL
Expertise:Intermediate
While coming from a previous note (note 2) & hearing all the negative reviews about the s6, I wanted to reserve all comments until after getting note 5. Phone is definitely quick, full of useful apps & fun all around. However my biggest gripe is lack of battery power. Having previously had a note with great battery to something several generations newer with the same battery life.
Pros: Inexpensive, Bright display, Lightweight
Cons: battery life, too many stock apps many won't use
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very satisfied!
on September 6, 2015
Posted by: EatTheMeek
from Atlanta, GA, USA
Expertise:Expert
The Note 5 is a great phone all around. It's fast, bright, good sound, good button placement, and has a great camera.
The S Pen far exceeded my expectations in accuracy, also you don't have to unlock the phone to take a note. Just pull out the pen, write on the screen, and it takes care of everything else for you.
My only complaints are how slippery it is, and no front facing speaker. Putting it in a case solves the slippery problem, and the bottom speaker still sounds considerably better that a rear facing speaker.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, features, fast, s pen
Cons: slippery body
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the phone that the IPHONE 6+ wants to be when it grows up!
on September 6, 2015
Posted by: theburg
from Cherry Valley, PA
Expertise:Intermediate
The Note 5 is screaming fast. The display oozes with color, you almost feel like your looking a a live image. S-Pen is so functional, making daily tasks so much easier. This is a lightning fast phone.....I honestly don't know how I survived without it. When
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, outstanding software w/o any bloat-ware, s-pen
Cons: haven't found one yet....& doubt that i will....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Note 5
on September 10, 2015
Posted by: trax2409
from Bowling Green State University
Expertise:Expert
I had the Note 4 and decided to upgrade to the Note 5. I love the new design and the revamped S pen. I have all ways loved android and really love the touchwiz overlay. I really enjoy the ability to change the themes. I have not yet been able to use Samsung Pay but I am extremely excited for the ability to use it.
Pros: Inexpensive, Bright display, Built-in speakers, Lightweight, s pen, super amoled display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love, love, love!
on September 10, 2015
Posted by: BaybeeJ
from Las Vegas
I am extremely happy with my upgrade from the Note 3. Battery time lasts long which is a plus. Would have like to have an option for a gold colored phone but am still happy with the white pearl.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a beautiful project with great features!
on September 10, 2015
Posted by: TeenWolf
from Birmingham, AL
Expertise:Expert
The Note 5 has a bright and beautiful screen display. The fluidity is something that is unmatched by other smartphone manufacturers. The process makes multi-tasking a breeze. The features that the S Pen brings to the table are unrivaled as well. This phone makes taking care of business easy, and playing even more fun.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US