Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Love this phone
on December 8, 2016
Posted by: Jenn1973
from Port wentworth, ga
Expertise:Intermediate
I love this phone. I have had a samsung phone for the last 10 years and I would never use anything else. All my tablets are samsung as well as all our phones. This phone is great. Best I have had yet. Originally ordered note 7 but when recalled I immediately went to the note 5. I have had all the notes so far and love them. Regardless of the recall I would recommend samsung phones to everyone....actually I already do.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice cell
on December 8, 2016
Posted by: Baronessbay88
from Cny
Expertise:Intermediate
It's a nice phone but.... I do like the note 4 better.
I like the wider feature better on the note 4.
I'd like to see some improvements in the charger area,as in something to protect it like a little cover thing.
I like the wider feature better on the note 4.
I'd like to see some improvements in the charger area,as in something to protect it like a little cover thing.
Pros: Bright display
Cons: not wide enough
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!!
on December 16, 2016
Posted by: SnyDad
from Portage, IN, USA
Expertise:Expert
Had the Note 4 and this is by far an upgrade. Love everything about it including the battery life!!!!!
Pros: Lightweight, battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Phone But......
on December 29, 2016
Posted by: SweetPea0524
from Augusta, GA, USA
I like my phone but it really is starting to do some crazy stuff. Like while i'm on it talking to someone, my settings app will open and then all of my settings get changed.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Bitter sweet Note5
on January 12, 2017
Posted by: TheMaddRabbit
from California
Expertise:Intermediate
Honestly I love the this phone. But there are two major short comings for me. 1 is in design of the ear jack. Very annoying. And 2, the most important feature is the lack of expandable memory. I have been a Samsung phone owner since my first Galaxy! The lack of expanding memory made this note5 feel very iPhoneIsh. I use my phone for work and play. And that evolves me to use lots of photos and video. Cloud offer a small amount of expanding unless you pay. My note2,3,4 all did the job of my needs. Unhappy with 5 for this very reason, I was only to overjoyed when I got my Note7.. But now that's gone and I'm stuck with the 5 again and feeling the pain of minimal
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, works withvr
Cons: no expendable memory
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Low Battery
on January 16, 2017
Posted by: boymomx4
from Dickinson, ND 58601, USA
Phone battery dies fast. Constantly have to charge it throughout the day
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but ...
on January 22, 2017
Posted by: JC7575
from Illinois, USA
Expertise:Intermediate
I keep having problems with the auto screen rotation as I use my phone for navigation with Google Maps a lot. My preference is landscape but it sometimes locks in either portrait or landscape forcing me to restart sometimes 3 times in one day. I have noticed that it also does this with messages. VERY FRUSTRATING.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Features
on April 2, 2017
Posted by: Nolejag
from Tallahassee
Product has so many features. Great display as well. Battery life is sub par.
Pros: Bright display, Durable, Inexpensive, Built-in speakers
Cons: battery life subpar
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US