Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7 out of 5
4.7
(2,802 Reviews)
Open Ratings Snapshot
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product. 
(
2,662 out of 2,761
)
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Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
1 out of 5
1
Droids
on October 20, 2015
Posted by: Born2tk
from CT
Expertise:Intermediate
Really wish I had stayed with the Iphone. this phone does whatever it wants. switches and closes apps in the middle of working on something. can't close apps and have to use kill agent. Overall hate the phone. Only good feature is camera.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on November 20, 2016
Posted by: Bosspressop
Expertise:Expert
I loved this phone but it broke and I can't afford to fix the screen
Pros: Bright display, Realistic color
Cons: it broke
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok phone
on October 31, 2015
Posted by: Justaconsumer
from Grass Valley, CA
Phone is ok. Video and pictures are not as clear as they make is seem. When your filling in your info, "Auto fil"l does not "register" so you have to fill in the blanks yourself.
Good looking phone with a bright screen. Much fast thenot older Notes.
Pros: Bright display, Lightweight
Cons: Not high def, Did not meet expectations, pictures and video are grainy
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good phone
on December 9, 2016
Posted by: leslie14
from Colorado, USA
Expertise:Expert
I love this operating system. Phone gets a little hot but its a good phone overall.
Pros: Durable, gorgeous
Cons: gets hot to touch
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for organization and work productivity
on September 3, 2015
Posted by: BiomedGuy
from Mandeville, LA
Expertise:Intermediate
Perfect for business and schooling. Scheduling and organization.
Pros: Realistic color, professional, efficient, versatile, limitless applications
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Note 5 in style
on September 12, 2015
Posted by: Anonymous
from West Palm Beach, FL
Expertise:Expert
I am a Note 4 lover! The expandable memory and ability to switch battery were some of my favorite features; but then I thought about it. How often did I take advantage of these things? It turns out the battery swap (never) and memory card just for apps I barely used. I tried the Note 5 in the store and with my trade on my service plan it was worth the miniscule price difference.
I am so pleasantly surprise as I was one that said this is pure knock off and the Note 4 does not need to be replaced. I can say it I am wrong. This is without a doubt the best phone I have every had!! Way to go Samsung!
Pros: Realistic color, Bright display, Lightweight
Cons: no expandable memory
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
ok
on September 18, 2015
Posted by: catman56
from Zanesville, ohio
Apps that work on a note 4 don't work on the note 5 I can't interact with my samsung Smart TV anymore and I can't sync my phone to the TV anymore please fix your apps and I can't add memory to it overall I'm not very happy with it p.s if it ain't broke don't fix it
Pros: Bright display
Cons: Not high def, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
NewNote5
on October 4, 2015
Posted by: PrissiePoh
from South Carolina
This is the best phone I have had in a long time. I have enjoyed learning all the new options. If I had to give a negative comment it it would be a the useless pre-loaded apps. I would like to be able to remove the apps I will never use.
Pros: Bright display
Cons: unwanted apps
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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