Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
1
Galaxy Note 5
on February 4, 2016
Posted by: Fiorentino
from Pasadena, CA
Expertise:Intermediate
I returned the recently purchased Galaxy N5 and bought anothe Galaxy N4 which is a 1000% better phone.
Cons: Did not meet expectations, the galaxy n4 is a better phone., would not recommend to anyone the galaxy n5
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Beware of the Note 5
on February 23, 2016
Posted by: Mikexyz
from North Port, FL, USA
Expertise:Intermediate
We purchased four Note 5's on a family plan about 3 months ago.
One of our sons is a golfer and he only had his phone about two weeks before the screen cracked due to being in the heat (on a golf cart). We got this repaired and his second phone also cracked under the same situation. (This was a different phone since he had switched phones with my wife while waiting for his to be repaired the first time.)
Today, my wife's phone locked up and needs to be taken in.
The Note 5's do not have a very good track record with us!
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of ok device
on October 28, 2015
Posted by: DDD2
too many verizon bloatware and less samsung applications that are installed in other note5
battery life is not great at all
battery life is not great at all
Pros: Realistic color, Bright display, Lightweight
Cons: poor battery
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
The battery life is horrible!!
on November 10, 2015
Posted by: Nicole15
from Virginia
My phone's battery life is horrible and it doesn't stay charged all day. As before I had the Samsung Galaxy S5 and did the same activities on that phone and my phone had excellent battery life. Also I purchased the wireless charger that is supposed to be super fast charging and that also doesn't work properly. Overall the phone is great but wish it had a decent battery!!!!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Did not meet expectations, battery life
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Note 5
on November 15, 2015
Posted by: Tony67
from Lewisburg, tn
Expertise:Intermediate
Has all my needs for work,had a Samsung Galaxy 5 n went to a note 5 ,this is one of the best phones I have had , I can work on my phone number keep in contact with friends at all times awesome is only word I have.
Pros: Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product needs some work
on December 12, 2015
Posted by: jjjoooeee
from Connecticut
Expertise:Expert
The Internet keeps crashing and you loose your tab. The copy paste downtown work when you are filling in fields.
Pros: Inexpensive
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
very disappointed
on December 14, 2015
Posted by: Packerfan1268
from Milwaukee wi
Expertise:Expert
I Have always owned Samsung phones be it the Galaxy Saturday or the Note, I liked the Note 3 a lot so when the chance to upgrade came around I jumped on it only to find my upgrade turned out to be a down grade. #1 option I use and need is the ability to be on a call and use the Internet the Galaxy Note 5 will not allow me to do so. Also when driving I can not use my Navigation apps at the same time as I am talking on the phone. Seems I am stuck with this for 2 years unless I pay out of pocket for a different phone. Maybe it's time to give The IPhone a try.
Pros: Lightweight, familiar operating system
Cons: Did not meet expectations, can't talk and use apps or web
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
i now miss my note3 horribly
on December 27, 2015
Posted by: joea635
from LA, CA
Expertise:Expert
The battery life is horrible. The lack of an SD card come on not an iPhone. The features aren't really that much different than my note 3. I wish I did got the LG similar phone. This review makes me sad cuz I have samsungs for many years
Cons: Did not meet expectations, battery life. lack of sd earphone input on bottom
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US