Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Golden Phone
on April 25, 2016
Posted by: Shaxtone
from San Diego, CA, USA
Expertise:Intermediate
A first-class product, as you'd expect from Samsung. I've been delighted with it from the moment I got it home and turned it on. I especially like the screen size--large enough to make everything pleasing to the eye and yet not so large to be cumbersome. The S-Pen is one of the phone's best features: never be caught without a pen again! And let me assure you, it's ten times easier to write a quick note on the go with the S-Pen than it is to fumble with the keyboard. All in all, the phone is a joy to use.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on April 26, 2016
Posted by: RainbowOz
from St. Louis, MO, USA
Expertise:Expert
I thought I was in love with my Note 3, but the Note 5 has taken it to a whole new level! The only problem I have had with it is that the battery is depleted quickly, and I have to recharge it twice a day. Otherwise, I am ecstatic about the Note 5. I had a problem with the Message+ app from Verizon, but that was easily solved by changing the message app to Samsung's message app. I love, love, love the fingerprint unlock feature, and the updated home screen. I would recommend this phone to anyone who wants a high performance smartphone.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device!
on April 26, 2016
Posted by: UtchelUser
from Avon, CO
Expertise:Expert
This is a great Device. I got it as a Christmas Present and It was amazing. Design was so great I didn't want a case. It worked very well and everything was great. I have had it for a while now and it still runs very good. The Problems are that it has cracks up and down because of how many times it fell off a counter from vibration. The other problem is that the performance is awful! Everything crashes and it gets annoying. The S Pen doesn't even come out because it is jammed. I don't know if it is just age but I can't take it much longer. What is the point of having a phone if it doesn't even work!!??
Pros: Realistic color, Bright display, Lightweight, features (beginning)
Cons: Did not meet expectations, crashes, not durable
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Better Than Ever
on April 27, 2016
Posted by: Pandariah
from Pennsylvania, USA
Expertise:Intermediate
I've been impressed by the Note series since I first saw a friend's Mom using her original Note when she visited from Korea. They've came a long way, but it's obvious that the principles being this phone have remained the same. So, let's go over why I love this one even more than my pervious two Notes (2 & 3).
1) It's sturdy, and feels very well crafted. I love the pairing of glass and metal, and the weight is perfect in your hand.
2) I actually have the gold version, don't know why it registered as the black one on here. Anyway! The gold is more a brushed nickel, in my opinion. Which I love! It's not bright or fake gold metallic, it looks very chic. You'll laugh, but it matches the metal fixtures we've bought in our apartment, which made me very happy. Fake gold is tacky, but this phone is stunning.
3) The home button is so much tougher! I've never had one break, but they felt wiggly and loose in my previous two phones (and my Note Pro tablet), but not here. I hit that bad boy the first time and literally went, "wow! That's much better!"
4) The S Pen and the funky features associated with it are better than ever. Being able to draw right on the screen and save that screenshot, writing a memo any not even opening another app? That's handy. And I'm not even a business professional or artist who would get better use of all these tools.
5) It's incredibly fast. I'm no tech guru, but man, I noticed an immediate difference between the speed of even something so simple as loading a web page. I'm happier than ever with this phone.
It's obvious that Samsung really puts a lot of effort into the development and production of all their products, not just phones. These things are so reliable, durable, and worth every penny. I'm always sharing with friends and strangers in stores that Samsung is the way to go, and this phone proves that point as well. Thank you to all the folks at Samsung around the world.
Pros: Realistic color, Bright display, Durable, Lightweight, fast processor
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2016
Posted by: ReMarie12
from Cleveland, Ohio
Expertise:Intermediate
All around the best phone I ever had its good for everything I like the pen and easy to take notes.The screen is big perfect for viewing videos and surfing the net.
Pros: Realistic color, Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Home maker
on April 27, 2016
Posted by: Jabberjaw6976971
I love my tablet e it is amazing...and I wouldn't trade my note 5 for any other phone
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is AMAZING!
on April 27, 2016
Posted by: CNewman27
from Ithaca, NY
Expertise:Expert
This is hands down the best phone I've ever had! Everyday I discover new and very useful features!
Pros: Realistic color, Bright display, Lightweight, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product and features
on April 27, 2016
Posted by: Rrod1960
from Arizona
Expertise:Expert
I am very satisfied with my note 5.works perfectly. Best service out there.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US