Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7 out of 5
4.7
(2,802 Reviews)
Open Ratings Snapshot
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product. 
(
2,662 out of 2,761
)
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Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5 out of 5
5
Love this phone!
on April 6, 2016
Posted by: TJNA
from Atlanta, Ga
Expertise:Intermediate
I really like this phone! The camera is amazing!!!
Pros: Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Soooo fast!
on April 7, 2016
Posted by: prm387
from dunkirk ny
Expertise:Intermediate
My new Samsung Galaxy Note 5 is so much faster, and the display is so much brighter and clearer. And it has 32 GB storage so that an SD card isn't necessary at all!
Pros: Realistic color, Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone crazy battery/charging
on April 7, 2016
Posted by: Justen
from Stillwater MN
Expertise:Expert
Awesome phone for a week or so after update wouldn't charge by wire so thankfully wireless worked until the wired decided to start charging again very snappy phone with an amazing camera I love this thing just hope the charging doesn't get wonky on me again
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My Note 5
on April 7, 2016
Posted by: djphx
from Phoenix, AZ
Expertise:Intermediate
I wondered whether it would be worth the cost to upgrade from Note 4 and, in my view, it was well worth it. I love the new Note 5. The picture quality is excellent and it seems to respond so much faster.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great design
on April 7, 2016
Posted by: Gjp99
Amazing quality materials and the phone is very beautiful. However, I was disappointed with the fact that you can't add external memory to the phone. Other than that everything is great.
Pros: Realistic color, Bright display, Built-in speakers, Durable
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it, but......
on April 7, 2016
Posted by: triforce4351
from Georgia
Expertise:Expert
Overall I love this phone. But there have been some problems, Facebook application keeps making my phone restart no matter what. So does the original messaging app, which then makes me use Verizon messaging, which is restricting. Then the battery dies so quickly, but the charger does combat that which is a quick charger but nevertheless annoying. This is a cool phone and I love the split screen. Maybe an update will fix my problems in the future.
Pros: beautiful phone
Cons: battery dies quickly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first Samsung
on April 7, 2016
Posted by: Judy1204
from Virginia, USA
Expertise:Intermediate
I have had LG phones for many years and just could not make myself convert to another brand. I am stubborn. My phone finally played out last Saturday and I rushed to the Verizon store. I was convinced that Samsung met my needs better than any other phone. I have now had my Note5 for a few days a could not be happier. It is great and so user friendly. I have not had any problems with the phone or learning to use it. All of my files from the old phone transferred just fine. I love my new Samsung Note5!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, user friendly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 7, 2016
Posted by: Born2Buy
from Richardson, TX, USA
Expertise:Expert
Much improvement from my previous Note 4. Faster processing power. Now I can open multiple app at the same time without causing the phone to freeze up.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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