Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Its a great phone
on April 30, 2018
Posted by: Jadedheart72
from Florida, USA
Expertise:Expert
I received my phone as a wedding gift from my husband almost three years ago. The only issue's I have, is I wish the battery was removable, it had an SD card and it tends to freeze up for no reason (Only starting happening the last 6 months). It is still an awesome phone and I love it.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: non removable battery and no sd card
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hide apps
on May 8, 2018
Posted by: Lomav
from Az
Not able to hide apps can't transfer video from vomputer
Pros: Bright display, Realistic color, Lightweight
Cons: can't hide apps
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely amazing
on May 13, 2018
Posted by: Kdiddy
from USA
Expertise:Intermediate
The screen on this phone is absolutely amazing the construction of the phone is even better I don't even have a phone case and have dropped this phone from at least four feet 15 to 20 times and have not had no problems with the screen very tough phone the only con I can see about this phone is the battery life even with battery saving mode and get ready getting rid of bloatware apps the battery is still very slim in capacity other than that absolutely amazing
Pros: Bright display, Realistic color, Durable
Cons: battery life is despicable
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 1, 2018
Posted by: DuckEdo
from Detroit,Michigan
Expertise:Expert
This has by far been the best phone I have owned. I don't even want to try another one. easy to use fast great pictures but i know one day im going to have to change. but not yet lol
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone out there!
on June 27, 2018
Posted by: Bunny4bud
from TN
Expertise:Expert
The best phones I've ever had were Samsung phones. The Galaxy S series were great, but now the is my 2nd Note, and I love it. In the 5, they decided that an SD card wasn't necessary. I don't know what they were thinking, and that's why it only got 4 stars for features. All in all, this beats out any other phone out there. Hands down. (Mic hits the floor)
Pros: Bright display, Built-in speakers
Cons: needs an sd card slot. never too much data storage
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever
on August 21, 2018
Posted by: Anonymous
from So Cal
I have had my phone for over one year. If I had to complain, there would be nothing to complain about. I LOVE MY NOTE 5...best pic. I CAN WRITE WITH THE STYLUS, write my self notes, use the calendar, it alarms me to remind me, video's are very clear, pic are awesome. I just love my Note 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Note phone yet.
on August 22, 2015
Posted by: mortb
from Prairie village, Kansas
Expertise:Intermediate
Samsung will have to do some research and work if they plan to come out with a Note 6 next year. If they plan to outshine the Note 5, it will be an impossible task. To say I love this phone is putting it mildly. It's easy to hold, easy to use, and works like a charm. Having no sd card slot or removeable battery does not bother me one bit. Never changed out batteries on any of my smartphones, including the Note 3 and the Note Edge. I do have one complaint. This phone is so much fun that I can't put it down. What I like most is jotting down a fast note without having to open phone, but right on the dark screen. Well worth getting.
Pros: Bright display, great cameras, stylus magic, ease of holding., sound quality.
Cons: are there any cons? can't think of one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
this product has been downgraded horribly
on December 14, 2015
Posted by: mongopawn
from south bend in
Expertise:Expert
I really love Samsung products! My last phone a galaxy s5 was amazing, my wife's note 4 which is what made me want to get the note 5 was even better! So when I got the note 5 I was so very disappointed in this phone! If I wanted a phone that I couldn't do anything to I would have stayed with iphone. First there was no removable back to access the battery, which just means when the battery goes bad the phone is junk too, second there is no slot for my 64 gig Samsung micro SD card forcing me to expand my memory thru I cloud which also means if I'm ever out somewhere and want to pull up pics I have to use my data, and last you removed the i.r. blaster! I can't tell you how convenient to have a remote on my phone when one of the kids has lost the t.v. remote, not to mention it was the only remote I had for my blue ray player! All in all I think you really tanked the quality of your product, you took all the reasons I hated iPhone and added them to Samsung note 5! Really and truly a huge dissapointment!
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US