Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Very nice device
on April 9, 2017
Posted by: Anonymous
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] Love it's flow, pen use, speed, elegance. Look and feel fits my lifestyle.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent replacement for my note 3
on April 14, 2017
Posted by: Fleance
from Vero beach fl.
Expertise:Expert
This phone is an exceptional piece of engineering....it does everything my note 3 did but only better...the camera takes outstanding pictures...I just can't think of enough superlatives to say about it..I'm extremely happy with it..
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on May 24, 2017
Posted by: DEDICATEDUSER
I am a long time Samsung user and wouldn't have any other phone. 8S+ here I come!!!
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on June 20, 2017
Posted by: Tomjoc66
from Oklahoma City, OK
Expertise:Intermediate
Number one I wish I would have been informed about the fact it doesn't have expandable memory.
That bums me a great deal.
Secondly this note freezes without warning and has to be restarted about 35 percent of the time.
Lastly the picture quality is lackluster at best.
That bums me a great deal.
Secondly this note freezes without warning and has to be restarted about 35 percent of the time.
Lastly the picture quality is lackluster at best.
I hope you knock it out of the park with the note 8 or I'm going to buy a different brand. Rhymes with a type of fruit.
Seriously
Seriously
Cons: Did not meet expectations, no removable battery or memory expansion
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Note5
on June 25, 2017
Posted by: Garybed
from Sanford me
Expertise:Intermediate
Sometimes new is not better than old.still works as good as my s8.good camera great screen decent battery life get one you won't regret it.
Pros: Bright display, Inexpensive, great software
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy!!!
on September 11, 2017
Posted by: Powermaad
from Texas
Expertise:Intermediate
I have had cell phones for 20 years.this phone has no security.it is easily controlled by hackers.if you value your digital life, DO NOT BY THIS PHONE!!!.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Note 8!
on November 2, 2017
Posted by: NoteUser4Life
from La Crosse, WI
Expertise:Intermediate
I upgraded from a Note 5, and before that I had a Note 2. I love these phones and will continue to use the note series as long as I can.
Like so many others have said, why did they take SNotes away? I loved all the fun options for background colors and other paper type styles that it had.
Also, I wish they would offer more options for personalization on the messages and email apps. I switched to messages from message+ so that I could use the Bixby app to dictate if it's not convenient to type. Both email and messages apps work just fine, but just boring with no color options. For example, using the Yahoo mail app has background color options that are easier on the eyes, rather than just stark white.
So far I like Bixby. Just getting used to the various commands. I use it more for reminders and things like that. Not too much voice commands yet, but it will be nice to know how everything works.
I thought I wouldn't like how slim and tall it is, but I was able to get a non slip case so I can hold it easier. It actually feels like a normal phone because of its height....that was a nice surpise.
Pros: Bright display, Lightweight, very fast and smooth operation
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There was one flaw
on December 4, 2017
Posted by: gabaaay
from Miami, FL, USA
No group messaging and all of my group messages were sent to me as "attachments" that I had to upload and they never uploaded. It could've been my carrier, but other than that it was a beautiful phone and I was very disappointed to return it! Loved the stylus and the speed and all the personalization options. I'm striving to purchase the s8!
Pros: Bright display, Realistic color, Durable, Lightweight, classy look, beautiful camera quality
Cons: no group messaging
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US