Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
4
Great phone but has one con
on March 14, 2016
Posted by: YouTubedove218
from Mentor ,ohio
Expertise:Intermediate
The Note 5 is a fantastic phone with great features and great performance... it's fast and it's reliable... the only kind that I con safely say is there is no expandable SD card expansion .. the phone only comes with 32 gigs and it's really a shame because you have to be careful what you download to the phone especially with apps and music. I found myself downloading games that happened to be one gig or more only later to delete them because they were taking up way too much memory for other important apps and music.. the screen is bright and has vibrant colors and is probably the best screen currently on the market.. I'm very happy with this purchase I just wish that they had put a little bit more thought into expanded memory so people like myself can use an SD card for more content...
Pros: Bright display, Durable, Lightweight, best type of screen currently on the market.
Cons: Did not meet expectations, not enough memory and no sd card attachment, battery is not removable so you cannot carry extra
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Official S-View Clear Case
on March 14, 2016
Posted by: Samsungis2
from San Jose, CA, USA
Expertise:Expert
Official S-View Clear Case is not good. I bought blue s-view case but when I close case, it is very ugly by background color. It may black color to hide round magnetic and top and bottom.
Pros: Bright display, fast
Cons: software
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 14, 2016
Posted by: Donnalc00
from Canton, Georgia
Expertise:Expert
Love how it works on the Samsung Charging Pad!
The phone has an awesome screen size and colors are amazing!
The phone has an awesome screen size and colors are amazing!
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I've ever owned
on March 14, 2016
Posted by: JeremyL
from Knoxville, TN
Expertise:Expert
I was hesitant to get such a large phone because I thought I would regret it. Although the screen is very large, easy to read, and has a great resolution, it still fits in my pocket, even with a minimal case and I definitely do not regret my decision. It's very quick and powerful and that's one of the main reasons I purchased it so I'm happy with the look and performance of the phone.
The S-Pen, while I do not use it often, is very handy when I do use it to make notes on the screen and I'm glad it's part of the phone. I was kind of disappointed with the speaker. I don't use my phone as a "boom box" but sometimes will lay it on a table as a makeshift radio when I'm working on something and expected a louder and better sounding speaker from a big phone.
I have owned my Note 5 for about 2 months and have been very happy with it, also using it with the GearVR. However, just a couple of days ago the phone stopped charging and would even give me "Incompatible Charger" errors while the phone wasn't even plugged in at all, so obviously there was some kind of sort or something in the charging port. I hadn't dropped or gotten the phone wet and made sure there was no dirt in the charging port. I contacted my carrier and they have a replacement phone on the way. Even though I'm already having to return my phone I'm hoping that it was a fluke and that I won't have any problems with my replacement. If I thought the phone had a poor build quality and expected continued problems with my replacement phone I would probably rate it lower.
Pros: Bright display, Lightweight, large screen size doesn't make the phone too large, s-pen
Cons: speaker(s) could be better, charging port broke waiting on replacement
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone of a lifetime
on March 14, 2016
Posted by: zac42
from harrisburg
Expertise:Expert
To start out this is literally the best phone I've had. It has sooo many features its never ending. I thought I would hate the non-removable battery but the turbo charging makes up for it.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 14, 2016
Posted by: Abrown0618
from Bronx,Ny
Expertise:Expert
I love the camera on this phone, the long battery life and the bright display.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, long battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 14, 2016
Posted by: tamkyabri5
from Theodore, AL, USA
I up graded from a note 3 to the 5 and I love it I am not a heavy user just everyday stuff. it is so nice that I never have to worry if I don't have pen and paper I can still copy a number, name, address, or whatever right just pull out the pen and write AWESOME.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my note 5
on March 14, 2016
Posted by: Shopaholic14
from Delaware City, Delaware
Expertise:Expert
I love the way the Note 5 works. The phone is slimmer. It has the best camera in the world.
Pros: Inexpensive, Bright display, Durable, Lightweight, camera
Cons: battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US