Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Easy to use.
on November 15, 2016
Posted by: Kilntender
from Battle Creek, Mi
Expertise:Intermediate
I couldn't be more happy with my note 5. It's everything I had hoped it would be. No need to upgrade.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers, screen size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone but Not Great
on November 25, 2016
Posted by: Roger1918
from Wilmington, DE USA
Expertise:Intermediate
I have had this phone for several years now and found it to be dependable, with a beautiful screen, easy to use, and ease of use with one hand. I had a problem when a new update was downloaded and the phone crashed. No one could explain why the phone crashed, but Samsung replaced the phone within 24 hours. I did not give this phone a 5 star for two obvious reasons. One, no replaceable battery and two, no micro SD expansion card. I believe the lack of a micro SD card is a bigger deterrent than I originally thought, especially since I like to take a lot of pictures.
Pros: Bright display, Realistic color
Cons: no micro sd card, non-removable battery
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned!
on November 26, 2016
Posted by: JimmyT156
from Ohio, USA
Expertise:Expert
I have had the best luck with Samsung phones, and I think that will be the only type I would own, but this phone does have a few downfalls. The biggest one is not being able to replace the battery yourself. You can get it replace, but it would probably be expensive. Another downfall is the fact that it does not have an SD card slot. I wish I could have gotten the 64GB phone, and it wouldn't be that big of a deal, but I have the 32GB phone. I know you can buy a few adapters, and hook one up through the USB port, but it is just a lot better having the option to use an SD card.
Other than that the phone is amazing. I love the design, the performance, the feel, and the features the Note 5 has. I hope it is more durable than my S5 was. My son broke the screen somehow, so Fingers crossed.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, fast & respnsive, easily accessable
Cons: no sd card slot, cannot replace battery yourself, expensive
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever owned
on December 7, 2016
Posted by: Arjol
from Connecticut
Expertise:Intermediate
I love the Note 5. I enjoy the speed of this phone, the quick charge and long battery life. The size is also great, took me some time to get used to it but new I don't want to go to a small phone again. I owned galaxy S3 to S6 and then the Note 5, I can say I'm very happy customer. Only problem is some extras that samsung ads to their phones and slows down the phone a little.
Pros: Bright display, Durable, Lightweight, perfect size
Cons: the samsung extras but i do like the samsung pay
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on December 8, 2016
Posted by: demonia6
from Sylmar ca
Expertise:Intermediate
This phone is amazing in every way possible the camera takes amazing pictures it's not laggy or freezes up my only issue is that it has no SD card slot to expand the memory
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: no sd card slot
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One please customer...
on December 30, 2016
Posted by: Amandal04
from Usa
Expertise:Intermediate
I have had the opportunity over the years that cell phones have been around to use quite a variety of models and brands. I have been excited to see what new features or apps will come out next that i would be able to use to my advantage to make life more simple. It does seem to me (only my opinion) however see most brands tend to get so confusing as they try to out do themselves or other competitors. Yet ive had a few Samsungs over the years and keep finding my self drawn back to this line of products, aside from the S7 2016 debacle samsumg has consistently put out a great product that has features,settings and more that people will actually use and the what i like to call "knockoff" windows apps installed are not nearly as confusing to navigate as most other software or apps for those types of things are. But my favoritepartofmyphone is the stylest and quick note screen with the options for what you need at any given moment..thatbfeature alone has been so worth it. I also like thatbit can sync to my tv and tab easily...thanks again and keep up the great work hoping another will be out soon..
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers, ease of use, stylest and quick action menu
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and features
on December 30, 2016
Posted by: Cruisermom
from Los Angeles, Ca
Love this phone. This has been my favorite. Have other Samsung products.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, stylus is a plus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality phone
on January 1, 2017
Posted by: BA2410
This is my favorite Samsung I have owned. The only downside I had was ordering a replacement S-Pen.
Pros: Bright display, Durable
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US