Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Make mine samsung
on February 12, 2016
Posted by: Robzilla1976
from Georgia
Expertise:Intermediate
Catchy title? Perhaps. But for me it's the truth. I just recently purchased this note 5 and it has exceeded my expectations. I want to give a solid review of my experience with this product, but let me add that this isn't my first samsung phone. As a matter of fact, all my electronic devices are samsung. I have a Samsung smart tv, the note pro 12.2 inch tablet, the tab 4 10.1 inch tablet, and just upgraded to the note 5 cell phone from the s5. So now to my review of the note 5. With the sidesync app I was able to transfer all my contacts and apps from my old phone right out of the box. That saved me a good bit of time. The phone is lightning fast with minimal lag while using Chrome. One of my favorite new features is the ability to take a complete picture of a Web page using scroll capture. The spen works as expected and looks very stylish. The phone itself looks very stylish, however I am a bit worried about the back being made of glass. It looks great but I fear one drop might break it. I usually put my phones in a case so this isn't a huge issue for me. If you don't like a case on your phone then you might be wary of this feature. My only other complaint is lack of minI SD card support. Again, that isn't a huge issue for me since I normally transfer my pictures to my pic anyway. The camera also looks better than the one on the s5. The pictures are noticeably of better quality in lower light situations. For those who complain about any cell phone camera should realize that the quality will most likely never be on part with a quality dslr. Having said that, it's still very impressive. The pro mode even allows you to adjust the white balance and iso. That's unheard of for a cell phone camera. It may not be dslr but it's coming along nicely. The price point is also great when you look at its competitors(iphone 6s plus). Videos stream quickly and without lag but that's been the case since s5 as well. I will say in closing that i cant find a temoered glass screen protector that properly fits this phone but i blame that more on the people who make the protectors. love my note 5 and I would highly recommend it to anybody. Can't wait to see the note 6. I will have it when it releases and write a review on it as well. Keep up the good work samsung.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Lightweight
Cons: no mini sd card slot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 12, 2016
Posted by: Scuba33B
from Holland, Ohio
Only issue I have is the inability to not use a SD card. Other than that this is a great phone.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: no sd slot
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Note 5 is the best phone I've ever had!
on February 12, 2016
Posted by: Anonymous
from Lake City, FL
Expertise:Expert
The phone itself is amazing. I couldn't get a phone any better than this. It's ability to play games and multitasking is simply amazing. You have truly outdone yourself Samsung. Thank you for this truly beautiful device.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, speed, ability to multitask
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sasung Note 5
on February 12, 2016
Posted by: Hardworkingwoman
from Texas, USA
Expertise:Intermediate
The Samsung Note 5 is wonderful and so far very pleased.
Pros: Realistic color, Bright display, Built-in speakers, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on February 12, 2016
Posted by: sarafyna8403
from Little Rock, AR
Expertise:Intermediate
I was a long time iPhone user and recently switched to a Samsung Note 4. I really liked the Note 4 however there were a few things that were cumbersome. I decided to upgrade to the Note 5 because I liked that the device itself was narrower and easier to hold with one hand. I was hesitant due to the loss of the removable battery, expandable memory and IR blaster. I do wish that we had the removable battery option however I never really used it with my Note 4 and never had the option with the iPhone. The salesperson that sold me the phone also sold me a flashdrive that is compatible with my phone as well as my computer so that took care of the expandable memory issue. And the IR blaster, well, I didn't use the remote function much and I have a Samsung Galaxy Note 10.1 tablet, so I have that function on my tablet. In all, I really do like the Note 5 and would not hesitate to tell a Note 4 user or iPhone user to make the switch.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 13, 2016
Posted by: nfarnzy
from Oregon, USA
Expertise:Intermediate
This is my first Galaxy Note 5 Phone, It has a great screen, vivid colors. I have had one other samsung phone and it was an S3. The S3 was an okay phone for its day but the Note 5 is maybe the best phone I have had. It is quick and responsive. The S pen is a great feature and I am enjoying the ability to use it. Overall this is a great phone and I am enjoying it.
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: a little on the spendy side.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Note5
on February 13, 2016
Posted by: sonew
from San Francisco Bay Area, CA, USA
Expertise:Beginner
I love the size, but am still learning how to take advantage of all the features.
Pros: Realistic color, Bright display
Cons: so much to learn
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Note 5
on February 13, 2016
Posted by: MjH38
from Carlsbad, CA
Expertise:Intermediate
This phone is terrific! Especially the camera and screen images. I do have a problem with texting. I do not get some texts from individuals sent from iPhone.
Pros: Realistic color, Bright display, Durable, Lightweight, camera
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US