Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7 out of 5
4.7
(2,802 Reviews)
Open Ratings Snapshot
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product. 
(
2,662 out of 2,761
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5 out of 5
5
the note 5 has great features
on February 6, 2016
Posted by: Sparky14
from MI
Still getting used to everything that the note 5 can do. So far it's been easy to navigate.
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still exploring my new phone
on February 6, 2016
Posted by: Rosalie
from Pittsburgh, Pa
Expertise:Beginner
I'm still exploring my new phone. Haven't found problems.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Awesome just awesome
on February 7, 2016
Posted by: Anonymous
from Pittsburgh, Pa.
The Samsung 5 has been awesome I learn something new everyday and it just amazes me of all its capabilities. I would recommended it to anyone looking for an all purpose smart phone
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great performance
on February 7, 2016
Posted by: rjmart80
from El Paso, TX
Expertise:Intermediate
Had this phone for about 4 days now and couldn't ask for a faster phone. Display is clear and sleek phone design. My wife dropped her phone and the glass cracked very little and the display is getting worse every day, now I'm scared to drop mine.
Pros: Realistic color, Bright display, Lightweight
Cons: poor durability on display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than I expected
on February 7, 2016
Posted by: Re8a14
from Los Angeles, CA
Expertise:Intermediate
I've had this phone about a month and I still have not been able to go thru all the features. By no means is this a negative. It will probably take me a couple months to really take advantage of the full potential of this phone. Definitely worth the wait.
Pros: Bright display, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exellent phone
on February 7, 2016
Posted by: Elbolo
from Lawrence, MA, USA
Expertise:Intermediate
I love this phone. It is fast, great features. Only two things that I do not like. One is that the battery runs out quick, and I can't add a memory card.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: can't add a memory card, no water resistant
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What? No SD card?
on February 7, 2016
Posted by: Macsugar
from Sugar Land, TX
Expertise:Expert
I came back from a Windows phone (Nokia 1520) to get this phone. I was surprised to find out that 2 of the best features were missing. No more SD card and no more replaceable battery. Maybe Samsung will come to their senses by the time I replace this phone. If they don't I will be buying another brand.
Pros: Bright display
Cons: no sd card, no removable battery
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty awesome for a dysfunctional college student
on February 7, 2016
Posted by: DysfunctionalCollegeNerd
from Pittsburgh,Pa
Expertise:Intermediate
Since I've gotten my new Note 5 things have been great and there's less hardships in my day to day life. With my busy schedule of working and trying to finish college with out a mental breakdown the Note 5 definitely takes some weight of my shoulders. I can easily take notes whenever I need to and set a reminder so I can keep a better schedule . The S pen shortcuts make everything quick and easy. The phone is fast so it makes it easy to do research for last minute projects and finals. When my laptop failed to bring up my notes in class my Note 5 had my back cause it was so simple to use side sync. I thankfully put them on my phone earlier that week. I can also see how active I've been and keep track of my health even though I can't keep track of any other college supplies I need. Being able to bring power points and notes on my phone with work with me is the best part. Not to mention the ultra power saving mode helps when I can't get to an outlet because I'm running to get to one class. Even though college is tough my Note 5 makes it a little easier.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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