Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
4
Soft as Air
on January 9, 2016
Posted by: crazyEdo
from Woodland Hills, CA
Expertise:Intermediate
this is very good working with soft touch. and design also simple.
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied
on January 10, 2016
Posted by: MasterDad47
from Monterey Bay California
Expertise:Beginner
I love my Samsung Galaxy Note 5. It's quick and powerful yet very easy to use yet full of features I have yet time to explore. I especially love the S Note and pen. At work, home and play it's a great product. My number one fear is that I take my phone with me everywhere and I am constantly verifying that I still have it. Thank you Samsung
Pros: Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I Love the Note 5
on January 10, 2016
Posted by: Gigi1
from Hixson, Chattanooga, TN, USA
Overall I love the Note 5..There are 1 or 2 things I would change to make it a little better but like I stated before Overall I Love the Note 5..
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Note Taking
on January 10, 2016
Posted by: JSpiegel
Expertise:Expert
I have always carried a pen and paper with me to take notes. Frequently misplacing them.
With my Note 5 Samsung has eliminated all of the above. Having the pen in place and the easy accessibility of all my notes is a great feature. I previously use the Galaxy S3 and had clarity problems with using the phone feature. This is completely eliminated with my Note 5.
In short I love the Note 5
With my Note 5 Samsung has eliminated all of the above. Having the pen in place and the easy accessibility of all my notes is a great feature. I previously use the Galaxy S3 and had clarity problems with using the phone feature. This is completely eliminated with my Note 5.
In short I love the Note 5
Pros: Realistic color, Bright display, Durable, great sound
Cons: no cons
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on January 10, 2016
Posted by: Anonymous
from Massachusetts, USA
Expertise:Intermediate
I really like the phone. Have just learned how to take notes with the Stylus, now all I have to remember is to open them to read them. Still working on the rest of the features but am not at all fearful that I won't use most of them this time. GREAT camera!
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect
on January 10, 2016
Posted by: MRHAMNINACAN
from Nebraska
Expertise:Intermediate
This phone is everything I could ever want. It's fast, reliable, and an amazing picture. I have one problem with it though. The battery isn't where it should be. Instead of making it so thin they should have kept increasing battery size. But the fast charge is a life saver and that helps. Overall I would recommend this phone to anyone.
Pros: Realistic color, Bright display, Built-in speakers, Durable
Cons: short battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Soo many awsome features
on January 10, 2016
Posted by: luvhorses101
from Carlisle, PA, USA
I love my Galaxy note 5...easy to use. So many awesome and useful features. Battery life is a lot better than my last phone.
Pros: Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note 4 to Note 5
on January 10, 2016
Posted by: phlorit
from Phoenix, AZ, USA
Expertise:Expert
Ok, so I was a bit nervous about a few things with the Note 5. Let me base this review on those worries.
I was updating from a Note 4 and was exceptionally happy with the 4. I've had the 4 for almost 2 years and the phone was still in perfect condition. I was worried about the upgrade not being much from the Note 4.
What I was thinking:
Will the phone be better performing with the new 64bit processor and 4gb of ram?
-- Absolutely. Significantly better in my opinion. Very smooth and fast. Much faster than my Note 4.
Will the phone be better performing with the new 64bit processor and 4gb of ram?
-- Absolutely. Significantly better in my opinion. Very smooth and fast. Much faster than my Note 4.
Will I miss the ability to add storage (like the 32gb msd I'm not sure what to do with now?
-- I have not yet. I have transitioned much of what I store to Google Drive and have not had much issue with connectivity to get to the info. So, I may in the future, but no issue at this point.
-- I have not yet. I have transitioned much of what I store to Google Drive and have not had much issue with connectivity to get to the info. So, I may in the future, but no issue at this point.
How much different was the feel of the phone compared to the Note 4?
-- I liked the leather feel case back from the Note 4 better than the slippery back of the Note 5. Given that I cannot change the 5, this forces me to get a case. I would prefer the Note 4 back.
-- I liked the leather feel case back from the Note 4 better than the slippery back of the Note 5. Given that I cannot change the 5, this forces me to get a case. I would prefer the Note 4 back.
Have I seen battery issues with the lesser Note 5 battery?
-- Not at all. Its good for a solid day. It is just as good if not better the Note 4. And no, I am not worried about replacement issues, I usually only have a phone for 2 years. The battery should last that long at least.
-- Not at all. Its good for a solid day. It is just as good if not better the Note 4. And no, I am not worried about replacement issues, I usually only have a phone for 2 years. The battery should last that long at least.
Is the Stylus that much better?
--Oh yeah.. I absolutely love the new stylus. I am using it much more than the Note 4 and I can actually understand what I have written!?
--Oh yeah.. I absolutely love the new stylus. I am using it much more than the Note 4 and I can actually understand what I have written!?
A few other honorable mentions:
--The camera is perfect. The best phone camera I have ever shot with.
-- Screen is very good, I cannot see much difference from the Note 4, but I have old eyes!
-- The Verizon 4G in Phoenix is awesome. I was experimenting with a Nexus 6 Fi Phone and the connection was terrible in comparison. And the Nexus is just not at the same level as the Samsung.
--The camera is perfect. The best phone camera I have ever shot with.
-- Screen is very good, I cannot see much difference from the Note 4, but I have old eyes!
-- The Verizon 4G in Phoenix is awesome. I was experimenting with a Nexus 6 Fi Phone and the connection was terrible in comparison. And the Nexus is just not at the same level as the Samsung.
The Note 5 was a great update from the Note 4. My wife has a S6 Curve and likes it alot, but stated she will also be moving to a Note next. All around the best phone I have ever used. Works very well in all areas I use it for. I would recommend it!
Pros: Realistic color, Bright display, Durable, Lightweight, high performamnce
Cons: slippery back
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US