Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
this phone is overall my favorite
on December 19, 2015
Posted by: ipod3355
from Evans mills, NY
Hasn't given me any problems. Hate nothing about the phone besides no memory card slot.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone I've owned
on December 19, 2015
Posted by: Sg10
from Maryland
Expertise:Expert
The note 5 is by far my favorite phone I've owned. It is packed with stuff you need while not feeling over done. Although I don't find myself using the s-pen to often I like having it there. Its a great phone it takes some time getting used to the size but after you do I promise you will fall in love with it.
Pros: Realistic color, Bright display, Built-in speakers, Durable, long battery
Cons: zero
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on December 20, 2015
Posted by: Craber1880
from Sacramento ca
At first when I seen the note 5 I thougt wow that's such a big phone but actually using it its the perfect size and extremely useful even the stylus it was always a pain to carry a stylus in my pocket and now it's just another part of the phone I've used so many of the phones features and still I discover more all the time my favorite is the screen mirror ability.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
Cons: a little bit pricy
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This note5 is the best of this time
on December 20, 2015
Posted by: Nanineelu
from Dover nh
Excellent features like snote makes it unique , sleek design and great options keeps it ahead of all other phones in its gen
Pros: Inexpensive, Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone is Great, You Just Need to Fix the Charger Problems
on December 20, 2015
Posted by: BrinioftheBay
Expertise:Intermediate
This phone fits my personality. It's great for note taking. The S-note feature on the standby black screen is genius. My only gripe is that the fast charging problem that happened with the Galaxy S6, is present in this model. I am using the original charger that came with the phone (bought it about a month ago) and after a while the fast charging mode was inconsistent. With Battery at say 40% , I plug it in, it just says "Charging", and at one point an error popped up saying that my phone was charging too slowly so I should use the original charger...even though I am. Then came the system update on 12/18/15. Now the fast charging mode shows up consistently when I plug the phone in. That's awesome...but there are a couple problems. The fast charging is constantly on even when the battery is outside the fast charging parameters of 20%<>80% AND the cord overheats if the battery was too low when I plug it in. I will be calling customer support soon and possibly purchase a charger dock, which I hope works better. Anyone else have this problem?
Pros: Bright display, Built-in speakers, good size for note-taking
Cons: charger that comes with it needs troubleshooting
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An easy switch with almost NO learning curve!
on December 20, 2015
Posted by: wave720
from Fresno, CA, USA
I finally upgraded to the Galaxy Note 5 from my LG2 (I know, I know) after much prodding from my daughter. I was afraid that I'd have a hard time transitioning from one to the other, but was pleasantly surprised at how easy it was! The large screen makes everything easy to see -- which has been a bit of a problem of late. :-P It downloaded all of my programs from the cloud, so all I had to do was rearrange the icons a bit. The sound is AWESOME!
The only downside so far is that I seem to lose the signal at times in some of the big box stores. Since I work in one of those, it can be a bit of a pain at times.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: sometimes drops the signal in big box stores
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very user friendly!
on December 20, 2015
Posted by: tbp62
from Cedar Rapids, Iowa
Expertise:Intermediate
I am amazed at how much I have learned by using this phone. I accomplish things that I didn't know I could do.
Pros: Realistic color, Durable, Lightweight
Cons: a bit pricey...
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 20, 2015
Posted by: lexiandra
from Iowa
Expertise:Intermediate
I've had my Note5 for a month. There isn't much negative to say other than the battery life....I use my phone moderately and it needs to be charged twice a day, but it charges very fast. Other than that the phone is great!
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US