Customer reviews from Samsung US
Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Average customer rating
4.7
(2,802 Reviews)
Rating breakdown 2,802 reviews
5 Stars
2,235
4 Stars
474
3 Stars
52
2 Stars
15
1 Star
26
96%of customers recommend this product.
(
2,662 out of
2,761)
Customer Reviews for Samsung - Refurbished Galaxy Note5 4G LTE with 32GB Memory Cell Phone - White Pearl
Customer Rating
5
Best phone ever had
on December 12, 2015
Posted by: Sausage01
from Lula, Georgia
This the best phone I've currently have used in my life so fsr
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Note5 is fun to use!
on December 12, 2015
Posted by: RDS02Stang
from Mason, OH, USA
Expertise:Expert
The simple of it is, this phone is simply fun to use.
At first I was a bit concerned with the idea of a stylus and it's use; however, after very little play time I have come to find that it is very handy for a lot of things - although typing with it is still not at the top of my list - I am very adapt at using both thumbs and hence, using a single point of entry is slow for me.
The sensitivity of the touch screen took a little getting use to - it is nice, but if you hesitate or stutter on a key - you will get a lot of duplicate hits, Just took a little practice and it no longer presents a problem.
The configuration or icon setup took a little getting use to; however, I have not yet had a Smart Phone that did not have some small personal quirks that needed to be learned. Being a Software Technical Engineer I look for logic behind things and in some instances I am not finding them yet - that does not mean they are not there - I get the feeling that the layout is more for those who have a more free-flowing thought process instead of my black/white approach to logic - and that is completely fine.
Overall - as indicated, the phone is fun to use - it is large enough to see and use without being so large that you feel like you are carrying a laptop in your pocket - I am pleased with how thin it is and how the stylus locks into the bottom of the phone.
I would most certainly suggest this phone to my family and friends.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Coming from Note 3 to Note 5.
on December 12, 2015
Posted by: 2cold2crack
from St. Louis
Expertise:Intermediate
Overall after some adjustments, I'm very happy with the Note 5. It's sleek, nice coloring, feels durable, very responsive, and reliable. However, there are 2 things coming from the Note 3 that I dearly miss.
1. No external memory card support/slot. I found this out after I purchased. It would have potentially been a deal breaker had I of known. On the flip side, you can get plenty of cloud storage from Google to counter this. But I prefer old school and to save it locally.
2. Without a good case, the sides of the screen are too close to the edges. This phone is impossible to hold on the sides and swype or navigate without your fingers accidentally hitting the screen and interrupting what you're trying to do. Get a nice case that creates a little space buffer on the sides, you'll thank me later.
Now for the positives.
1. S-pen has more features and makes the phone live much more up to its name.
2. Screen quality is nicer.
3. Phone is more responsive, faster.
4. If you love the previous notes and can get past the negative mentioned above, you should love this phone just as much. Essentially the same, just stronger and faster.
Research the Web for special features. There's a lot this phone has to offer that you may never consider.
Pros: Bright display, Built-in speakers, Durable, Lightweight
Cons: no external memory card support.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 12, 2015
Posted by: Joy4me
from Georgetown, TX
Expertise:Beginner
I've always been an iphone gal. I upgraded to the Note 5 on a whim. At first I was miserable. But after a couple days, I started to like it. The more I used it, the happier I became. The features are amazing. The phone suggests my email address whenever I need to type it. The Google feature always understands me and correctly gives me the answer I need the first time. The picture quality is amazing. I can get in and out of an email quickly and easily. It's been so great! Tomorrow I'm going to a class to learn more about the features. I think that this has been the best kept secret around. Samsung is ahead of the game and I'm very impressed!
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, fabulous
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, responsive, loads of features, great phone
on December 13, 2015
Posted by: xxkevsterxx
from LA
Expertise:Expert
Had this phone for a month now and it lives up to the Samsung name!
Picked this over the S6 and glad I did because I use the stylus all the time for notes and love the extra screen space for multi tasking.
It's loaded with many neat features to make it a great phone for anyone if you can get accustomed to the size since it can be difficult for one hand use.
Pros: Inexpensive, Bright display, Durable, feature rich, stylus
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Needs expanded storage
on December 13, 2015
Posted by: Diog3nes78
from Los Angeles
Expertise:Expert
This phone is close to perfection but fails in one major area. The amount of HD storage is slim at 32gb and the higher storage options are too pricey for most. Still a great phone and really enjoy the s-pen features and amazing display.
Pros: Bright display, Lightweight, s-pen
Cons: lack of expandable storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Most favorite phone
on December 13, 2015
Posted by: Silver15
from Cleveland, OH, USA
Expertise:Intermediate
I was skeptical to get the Note5 because it just seemed too big. Boy was I wrong. I love the larger screen and now I don't care for anything smaller. The pen is an excellent feature. I use this all of the time.
The only con that I have is the icon to answer a call or an alarm. Half the time it doesn't register and I end up wide awake trying to snooze an alarm or taking multiple tries to get a call answered.
The only con that I have is the icon to answer a call or an alarm. Half the time it doesn't register and I end up wide awake trying to snooze an alarm or taking multiple tries to get a call answered.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Note 5
on December 13, 2015
Posted by: rainman6969dct
from New mexico
Expertise:Expert
Really satisfied. Love new Spen features and removal. Also really love the the new Fingerprint press insteady of swipe. The only thing not so great is the Battery life. But overall great phone.
Pros: Bright display, Built-in speakers, Durable, Lightweight, fingerprint tech
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US