Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer
Average customer rating
4
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
54
4 Stars
40
3 Stars
15
2 Stars
9
1 Star
7
78%of customers recommend this product.
(
98 out of
125)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer
Customer Rating
4
Very good wireless unit
on November 26, 2012
Posted by: Repperone
I have been very pleased with my Brother MFC-9325CW as I had tried unsuccessfully to set up my office wirelessly with another brand, finding the Brother unit easy to work with. Recently though having loaded Windows 8 into my PC was disappointing only to find that I couldn't use the scan and copy and fax features. Fortunately I didn't load Windows 8 into my lap top and the Brother unit works fine with it's Windows 7 operating system. Full function drivers won't be ready until January? Not good!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Purchase
on November 26, 2012
Posted by: RHFactor
from Brownsburg, IN
Overall has been a good multifunction machine. Wish scanning software was simplier.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
as expected
on December 3, 2012
Posted by: Eustice
from North Carolina
I purchased this printer to replace an inkjet model by another company. I'm delighted with everything except the color rendition, which is passable regardless.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
great purchase
on December 3, 2012
Posted by: mjbest
from Baltimore Maryland
I bought this printer to replace a color inkjet. The inkjet have been costing me a fortune keeping up with the ink cartridges.
This machine has beautiful color, great features and it's easy to use.
This machine has beautiful color, great features and it's easy to use.
I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good Machine
on January 2, 2013
Posted by: debm
from Pittsburgh, Pa.
Easy to get started and I was able to have one office computer direct to USB and use the laptop wireless.
Downside of this unit is ENVELOPE PRINTING!!!
I may have not purchased, if I knew how you had to go to back of machine and open back, pull levers down and ONLY FEED ONE AT A TIME! Also didnt need fax, just color & B&W printing. Overall so far a good unit to move up to from personal size printers in a small office.
Downside of this unit is ENVELOPE PRINTING!!!
I may have not purchased, if I knew how you had to go to back of machine and open back, pull levers down and ONLY FEED ONE AT A TIME! Also didnt need fax, just color & B&W printing. Overall so far a good unit to move up to from personal size printers in a small office.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
So far so good
on January 6, 2013
Posted by: Slicksleeves
from Orlando Florida, land of sunshine
I bought this to replace a multi-function inkjet, which kept clogging. Since I have had good service from my other Brother printers, buying another one was a no brainer. The print is adequate for my home office, easy to setup with a usb connection and share with my laptop. The print quality is good for reports, both color and b/w, but I would not rely on it for photo quality. I did buy the extra memory to speed up the printing process.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good machine with annoying low toner warning
on March 27, 2013
Posted by: BarryW
from Harford County, Maryland
We use our MFC-9325CW in a home-based business environment. Pluses include: relatively low price, easy setup, including adding to our network, speedy printing and scanning, second slot in the front of the machine for nonstandard paper/envelopes (a handy feature which our older machine lacked). Color printing is acceptable, and B&W printing is excellent. The only issue we have had with poor print quality, when the printer began printing a vertical yellow stripe down the side of the page, I traced back to a bad off-brand recycled toner cartridge. Since replacing the bad cartridge with a Brother OEM cartridge, we haven't had any more problems. Recently we had to buy a Win 8 machine and found that we couldn't install the scanning functions. This required a call to tech support, who were very helpful. Turned out the Control Center software was not compatible with Win 8. This was fixed within a couple of weeks, as promised, and we downloaded the new drivers, which work perfectly.
Negatives: The Control Center software is takes a bit of time to learn. For anyone who is a bit less tech savvy there are tabs for 'Scan' and 'Custom Scan' that the user can use to scan without having to dig much into the configuration. Changing the scan settings is not as intuitive as it could be, and figuring out the default folder for saving scanned files takes a bit of digging. The toner cartridges, which are a bit pricey, don't print a lot of pages before the utility program will start warning about low toner. With four cartridges total (black, red, yellow, and cyan), it seems as if the printer is constantly warning me to "have a replacement cartridge available." In my experience, you can still get another 50 pages or so before replacing the old cartridge.
Negatives: The Control Center software is takes a bit of time to learn. For anyone who is a bit less tech savvy there are tabs for 'Scan' and 'Custom Scan' that the user can use to scan without having to dig much into the configuration. Changing the scan settings is not as intuitive as it could be, and figuring out the default folder for saving scanned files takes a bit of digging. The toner cartridges, which are a bit pricey, don't print a lot of pages before the utility program will start warning about low toner. With four cartridges total (black, red, yellow, and cyan), it seems as if the printer is constantly warning me to "have a replacement cartridge available." In my experience, you can still get another 50 pages or so before replacing the old cartridge.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
No problems
on July 2, 2013
Posted by: TedMD
from Boise, ID
I can't say much about the device (it's much more than just a printer), as I haven't stressed it yet -- I'm still on the same cartridges that came with it. But, it has done everything I've asked of it, including wireless printing and scanning, and it also copies and faxes directly and quickly. I had a Brother before, and I would advise you to buy factory replacement cartridges -- the cheaper ones really don't work as well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com