Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer
Average customer rating
4
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
54
4 Stars
40
3 Stars
15
2 Stars
9
1 Star
7
78%of customers recommend this product.
(
98 out of
125)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer
Customer Rating
5
Great unit for home office
on December 17, 2012
Posted by: Brian123
Excellent printing. I was impressed with how fast and clear this unit scanned. Nice job Brother.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Bad choice
on December 17, 2012
Posted by: stanRedfish
from Crystal River, Fl
This printer prints well. However, it runs out of toner way to soon, toner cartridges are expensive. We are now having trouble with color copies. They are washed out and are way to light. I recently installed a new Brother Black toner and the page printed mostly black. Yes I cleaned the corona wire and have adjusted the control panel settings. Save your money and buy something beside the MFC-9325CW.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Original toner with machine skimpy
on December 29, 2012
Posted by: GailR
from Northern NY State
I should have listened to salesman but the info said it would print 1000 pages.....no way!!! And it will not print if a toner is out or at least that is the message I am getting. i Have to research to see if there is a way to have it keep going as the copies were still beautiful. Very impressed with color quality. I hope I did not make a mistake buying this machine. Loved the accessibility to paper for jam recovery etc.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Fast; Versatile; Manual Feed Awful; Skimpy Toner
on March 16, 2013
Posted by: flashmem
from Memphis
I selected this printer due to two features that were important to me. One is a disappointment.
(1) It was very easy to connect to my wireless network, and it works with a wide range of Mac operating systems, from 10.4 to 10.8. My older computers as well as my new one can use the same printer. This makes me very happy.
(2) It has a straight-through paper path. I can use heavier paper or label stock and lessen the risk of labels peeling off the page and getting stuck inside the printer. This feature has been a great disappointment. It's very tricky to feed paper into the manual feed slot and not have the printer tell me BEFORE any paper has entered the printer that there is a paper jam. It instructs me to remove all the toner cartridges and start over again. This isn't necessary. Lifting an access door to the cartridges and closing it again is all that's necessary, but this rigamarole really slows down your print job. Manual feed works correctly less than 20% of the time. When it does actually accept the paper, it often gets pulled through crooked despite my best efforts to feed straight through the adjustable guides. Print is skewed on the page. This makes me very unhappy.
I have not tried the fax capabilities, but scanning and photocopying are a breeze. The color output is excellent. The printer is very fast to accept and complete a print job.
I haven't used it long enough to know how long the EXPENSIVE toner cartridges will actually last. Brother doesn't supply FULL toner cartridges with the printer; they are "starter" cartridges which limit how many pages you can print before they run out of toner. A set of four toner cartridges costs nearly as much as the printer.
I'm a retired educator. The Brother MFC-9325CW gets a grade of B.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Poor color output
on May 3, 2012
Posted by: alphaxp
from Dallas, TX
Color output from this printer is unsatisfactory. Green is particularly poor - a mostly muddy look. Have worked with the color registration and adjusting color from within Brother print utility. Have obtained a barely satisfactory output. Printer is networked so have seen same result with both PC and MacBook Pro. Additionally, faint vertical banding is seen eventhough have checked and reseated drums and cartridges.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent purchase
on May 10, 2012
Posted by: IntheOfc
Works great! Was so easy to install and the pictures are very bright and clear. The all in one works great for my other programs to fax from. :)
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Terrible printer
on November 25, 2012
Posted by: Anonymous
from Brookhaven, MS
Machine is bad. Prints pink stripe down every page. I've already had the while machine replaced under warranty. First machine had two lines down the center of every page that just did not print.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Multi-Function Machine
on November 25, 2012
Posted by: jonmanch
from New York, New York
This is a great printer, scanner, and FAX machine. The price was great for what you get. The color printer is good for everything except for photographs of people. It doesn't accurately reproduce some colors, but if the photo is of an inanimate object or charts, etc.., the color is fine. The speed of the printer is very good for a SOHO printer in both black and color.
The scanner works well and is fast for a home or small office, and it replaces a FAX machine, as well.
The printer is wireless which is great when I am working downstairs on my notebook and the printer is upstairs. I can send my printing to the printer with ease and pick up the finished copy when I go upstairs.
The only criticism I have is that the black toner does not last as long as rated.
Other than that, I own four Brothers printer and copiers. They are very reliable, and I highly recommend this printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com