Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer
Average customer rating
4 out of 5
4
(125 Reviews)
Open Ratings Snapshot
Rating breakdown 125 reviews
5 Stars
54
4 Stars
40
3 Stars
15
2 Stars
9
1 Star
7
78%of customers recommend this product. 
(
98 out of 125
)
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Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer
Customer Rating
5 out of 5
5
Excellent Purchase
on December 6, 2012
Posted by: TMart
Once you get this printer hooked up to your network, this is an excellent wireless/network printer. I had to physically hook up the computers I wanted to print from wirelessly initially to allow the computers to recognize/find the printer on the network, but now it works perfectly. It doesn't pulla surge of power when it prints (as a couple of my previous printers did) and it's quiet. Not extremely fast printing, but I don't need to print off mass copies for any reason.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
easy setup and fast!
on December 31, 2012
Posted by: fj20
from az
Bought as a replacement and found the wi-fi to be really easy. The printer and copier/scanner features work seamlessly with the included program and my computer. Since I don't have a land line, the fax can't be tested at this time.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best investment ever
on January 3, 2013
Posted by: glowworm
from North Carolina
I Purchased this home/office machine 7/2012, and I have been thrilled about this purchase ever since. The set up was easy; using the dual copying is a joy; it save you paper and time; the faxing and scanning is very easy to use. The clarity of printing including color printing is excellent. The wireless set-up is great. I can print from any room in my home; I no longer have to be next to the copier. The toner lasts forever and you only replace the toner that the copier informs that you need. I am a Net Worker and do a lot of copying; so the 2 - sized paper (8 1/2/11 and 8 1/2/14) is great. This copier has so many features, I can't mention them all, but the features I use are excellent. Customer service is excellent; when ever you call them, you get a complete transcript of your conversation. I am happy that I chose this model; it is great!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
on January 6, 2013
Posted by: RealEstateAgent
I bought the color laser all-in-one for business. It has met all my expectations except one. It is not compatible with Windows 8 software on my new laptop so I cannot operate wirelessly, which is one reason I upgraded my printer when I upgraded my computer. I still have to use a USB2 cable. I hope Brother will upgrade so that I'll be able to print wirelessly.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Worst Printer - DO NOT BUY
on March 26, 2013
Posted by: HCPC
from South Carolina
I bought this printer to replace an 7 year old HP laser all in one machine that could no longer be upgraded to scan with Windows 7. This is a terrible printer and I regret that I purchased it. The manual feed tray jams every time and then you have to remove each of the four toners before it will reset. Then you have to force the paper or env. in order for it not to jam again. PLUS, you CANNOT PUT MORE THAN ONE PIECE OF PAPER OR ENV IN THE MANUAL FEED TRAY. What good is that. Printing checks means you have to get up for each one to loan the check. Plus, the toner stops working after about 500 pages - if you buy this machine you will absolutely have to go online to learn how to override the low toner alert so you can keep printing.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
NOT SO GOOD
on October 1, 2013
Posted by: capocpa
from Capistrano Beach, CA
This machine was a replacement for the previous MFC-9325CW that I purchased a few months earlier, but, unfortunately, it has the same problems--very noisy, and uses toner at an unacceptable rate. I have owned many Brother MFC's in the past, but I am very disappointed in this model.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
great purchase
on November 25, 2012
Posted by: MFC9325
from No. California
Great purchase for color prints, fax and copying.I love the way it is wi fi, not needing all cords.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Does the job
on November 25, 2012
Posted by: Mamato6
from Boston, MA
It is large. It is slow. It wouldn't sync up to our wireless for two months when I upgraded our operating system. And we haven't had this for very long, and don't even use it every day, and when we do it's five to ten pages tops, and yet it is giving me the low toner message. I am underwhelmed. This thing was not cheap and the copying and printing is really slow and not that fantastic. I use this for home school and wanted to be able to copy stuff so I could use it for more than one kid. The lid awkwardly closes over workbooks and textbooks and there is ALWAYS black and grey marks because it doesn't handle the tiny bit of light that seeps in very well. I kinda regret buying it. I thought for the size and money I'd have a lot better bang for my buck.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
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