Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(27,529 Reviews)
Open Ratings Snapshot
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
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Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5 out of 5
5
on March 9, 2016
Posted by: ps2016
this is not a review - your survey should also ask for suggestions,
SUGGESTION: option to print payment confirmation pages and other windows that aren't in the tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Delux include Schedule C - trouble to input income
on March 9, 2016
Posted by: WilliamSeattle
When entering other incomes not reported on 1099, I can itemize several items at the first time. After that, the "income & Sales" on "Other Income not reported on 1099" window, showing the total number without a box around it. I can't make any changes. When using "form" format on schedule C, the box 1a shows the total number but Data Source showing grey that can't be clicked. I can't change the number there either unless I select "Override". I have to delete the Schedule C and reenter all over again.
What's great about it: be able to use Delux report income on Schedule C
What's not so great: Hard to enter other income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Only way to do your taxes
on March 9, 2016
Posted by: johnnyboy9915
I have been doing turbo tax for several years They walk you through to process with ease. They make it so simple to do your taxes. I highly recommend using turbo tax every year.
What's great about it: so simple and easy
What's not so great: non really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
User Friendly, includes all possible Tax issues.
on March 9, 2016
Posted by: CARMONSR
I have been using Turbo Tax for the last 10 years. I love all the features. It is super user friendly and you have the choice to be guided step by step, so you don't miss anything. The refunds are processed in the smoothest, efficient and fastest ways.
What's great about it: Step by Step tutorial
What's not so great: No cons from my side
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Suggestions for improvement
on March 9, 2016
Posted by: JoeBlowinva
TT should note that you get no foreign tax credit if you owe no taxes. I couldn't figure out why I wasn't getting the credit.
TT should transfer previous information on electronic deposits for both state and federal returns. And let you edit the information without going to a worksheet. Or else tell people that you'll ask that question when the return is filed electronically. Who expects to provide direct deposit information as you are filing electronically? Not me, that's for sure.
What's not so great: Foreign tax credit/Electronic deposit of refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good-but needs tweaking
on March 9, 2016
Posted by: jdmcl1
My 5th year using TurboTax, so obviously I'm pleased overall.
This year as in past years I found it hard to put down and come back--no clear instructions how to save and resume.
New this year is the ID Theft Form. Confusing how to delete. Guidance says go to form icon at "top right" of screen. Was top left on my screen. Then click on the form # and hit delete "at bottom of screen". Nope , not there or anywhere. Read multiple Q/As all said same. Finally in frustration I hit delete button on my keyboard--it worked. Why not just sat so?
What's great about it: Cuts through the technical stuff, explains well,gets to the bottom line
What's not so great: hard to save and come back; new ID theft form confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Self Prepared
on March 9, 2016
Posted by: GiGi35
I have used Turbo tax for the last 4 years without any problems and plan to use it next year.
What's great about it: Very Easy to Use
What's not so great: Sometimes system would repeat questions just asked
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super, super easy!
on March 9, 2016
Posted by: JohninMN
This customer did not provide a text review.
What's great about it: Walks you through everything, if you can read, you can do it!
Written by a customer while visiting turbotax.intuit.com
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