Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
so easy!
on March 6, 2016
Posted by: fayben
so very easy! walks you through each step to ensure that your return is accurate. Love this!!
What's great about it: walks you through a step at time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 1,2,3
on March 6, 2016
Posted by: JAM9101
I have been using Turbo Tax for over ten years and have had no major problems. With the annual changes in the various tax codes, Turbo Tax does a great job simplifying things in a manner that you can figure out what is happening. I particularly like the charitable contribution aid. It makes it simple to calculate, and provides the maximum benefit allowed.
What's great about it: Systemically walks you through, yet allows you to back up and review every step.
What's not so great: Sometimes the "Learn More" answers seem a little vague.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie
on March 6, 2016
Posted by: rpvj
It seems to get easier every year with the improvements
What's great about it: simple to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes Done With Ease
on March 6, 2016
Posted by: SoccerMomCG
No problems. Recommend the download version.
What's great about it: Straight forward, easy to follow.
What's not so great: Online version and CD download have different forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome help from phone support
on March 6, 2016
Posted by: CelloGal
I had two mortgages this year, and one related to a separate condo with a home office deduction. Turbo Tax was hard to figure out how to enter the taxes/interest so that the amounts went to the right forms.
I called customer support for help - was able to ask for a call back which I love. The person who helped me was extremely knowledgeable, I was able to authorize him to look in the back end, and assist me. He stayed with me as I made the changes needed, and was not rushing me to finish.
I LOVE LOVE LOVE Turbo Tax. Keep up the good work!
I LOVE LOVE LOVE Turbo Tax. Keep up the good work!
What's great about it: Phone Support
What's not so great: Confusing on complicated issue
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting Better
on March 6, 2016
Posted by: Steve1946
Worked well, but was frustrated because of the way I do my return - that is, I add information as forms arrive in the mail or email. It seemed like every time I wanted to insert something, I had to upload a new version - something that took about 15 minutes. This was different from the past.
What's great about it: Was able to find everything I needed
What's not so great: Frustrating that I had to keep uploading new versions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Losing Utility
on March 6, 2016
Posted by: Nelson55
Telling us to read the federal tax instructions and forms for something that is becoming increasingly common (use of home equity loan proceeds for other than home improvements) is aggravating. That is the sort of help for which I get Turbo Tax. Also, its' implementation of schedule C leaves a bit to be desired.
What's great about it: The import from previous year reduces tedious repitition and reminds of past year's decisions.
What's not so great: Could use better implementation of home equity loan interest
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Overtaxing the Under-aged
on March 6, 2016
Posted by: RickNEOhio
Workers under the age of 18 do not have to pay the local RITA tax in Ohio. You are overtaxing my overworked kids!
Written by a customer while visiting turbotax.intuit.com