Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(27,529 Reviews)
Open Ratings Snapshot
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
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Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5 out of 5
5
on March 5, 2016
Posted by: Duffer01
easy to use, walk through of process was exceptional
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 5, 2016
Posted by: Harrman
Extremely annoyed about charges to submit state taxes.
What's great about it: Worked well
What's not so great: State taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
What a positive experience!
on March 5, 2016
Posted by: azwomon
For a first-time user, I was worried about this whole process. But I quickly discovered I had no need to be! The step-by-step questions guided me through, the online help was perfect, and I especially liked how the program helped me calculate the value of donations I had given. I cannot recommend this software highly enough!
What's great about it: Having never used Turbo Tax before, I was worried. No need to be! It guided me through step-by-step!
What's not so great: Cannot honestly think of anything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Had to pay again !!!
on March 5, 2016
Posted by: 18wheeler
I tried finishing my taxes early but some questions I had about Insurance and Supplement insurance were answered differently a couple of times. I never did get the right answer or find a form .
What's great about it: Gives you a choice of help or no help.
What's not so great: I don't like questions about state taxes when we don't pay state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2015 Tax Return
on March 5, 2016
Posted by: JerseyEvan
The set up and use of the program was very easy. Importing last years tax data was a snap. One very nice feature is the ability to log into your financial institution to collect tax relevant data. Step by step option was a nice choice, if needed. This is my 8-9 year using Turbo Tax and my feeling is that the program is more polished and easier to use and understand.
What's great about it: Easy to use and understand
What's not so great: Help could be better
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
First time user
on March 5, 2016
Posted by: KyMatt
Needs to have an example of what Locality means. On the W2 form Line 20 Locality is blank on my form. but i had to put something. I googled it and it wanted the city in which i was filing in. Other than that..pretty simple to use
What's great about it: Faster and cheaper and pretty much easier
What's not so great: Line 20 "Locality"
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and easy!
on March 5, 2016
Posted by: spe649
I love Turbo Tax and have been using it for twenty years. It is easy to use and all you do is answer the questions and it does the rest. We use it with confidence which means a lot to us.
What's great about it: Very easy to use.
What's not so great: Electronic filing is getting higher every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 5, 2016
Posted by: normfromMI
remembering last year is worth the money I pay each year. I always feel the process is very thorough.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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