Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(27,529 Reviews)
Open Ratings Snapshot
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
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Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5 out of 5
5
Done in a day
on March 4, 2016
Posted by: DGDB
My husband died last year. I wasn't sure how to file, but Turbo Tax walked me through everything and I didn't need an accountant.
What's great about it: Auto-fill of information from last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and easy. Great,
on March 4, 2016
Posted by: Ghel3g2
TurboTax seemed easier this time. I like this!
What's great about it: Straight and to the point
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So easy!!
on March 4, 2016
Posted by: RoboMom
I used this for the first time filing after my divorce and TurboTax made it so easy! Walked me through it and I feel confident about the return. I posted a question which was answered within 24 hours. Very impressed and thankful. #nailed it!
What's great about it: Quick response to questions.
What's not so great: None.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Mixed Bag
on March 4, 2016
Posted by: olwoods
I realize that you have to be very detailed and complete, but some items could be done in a more summary form with references to "see details". How about something like, "Check the box yes or no if any of these items apply to you." Why make the preparer open up a new window for each and every item--some of which are very rare. I'm a CPA and I don't think using this program is easy for the average person. It is a lot easier to use Turbo Tax if you have done so in the past. Transferring data in from the previous year saves a lot of time
What's great about it: Convenient & Comprehensive
What's not so great: Some items require too much time and need to be simplified
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax
on March 4, 2016
Posted by: pnw20fan
I was able to update the forms only once - after that, I would try to update and it wouldn't load. I would have to use the task manager to quit. I thought it was my network, but I tried on multiple networks and at different times.
Not all that impressed this year with turbo tax
What's great about it: easy to use as usual
What's not so great: tax updater does not work
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Even I can do it !!!!
on March 4, 2016
Posted by: Gardencrazy
Why leave your home ,pay someone , give some stranger all your personal history, when you can do it yourself and when you want !!!!
What's great about it: Guides me through everything !
What's not so great: I did owe the State :(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Another good year
on March 4, 2016
Posted by: Anonymous
All told it gave me confidence in the accuracy and completeness of my return. The refund in 10 days was also welcome.
What's great about it: It covers all the bases
What's not so great: Seemed a bit more difficult than past years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Trusted Product for Many Years
on March 4, 2016
Posted by: ULCardsL1C4
I've always been able to navigate Turbo Tax easily and have used them for years. I recommend them highly.
What's great about it: Quick & Painless
What's not so great: Taxes in general
Written by a customer while visiting turbotax.intuit.com
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