Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(27,529 Reviews)
Open Ratings Snapshot
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
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Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on February 28, 2016
Posted by: ReviewerofTBOTX
I'vee been using TurboTax for a number of years and it gets easier and easier each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great service
on February 28, 2016
Posted by: shadowwood45
This customer did not provide a text review.
What's great about it: phone rep was thoughtful and on themark. great job.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Financial Data Transfer is Awesome
on February 28, 2016
Posted by: samjoblue
With the search and "what is this?" features, filing my return couldn't be easier. There were no issues i couldn't fine the answer to.
What's great about it: Investment data transfer
What's not so great: Would like a separate SAVE button within the Easy Step.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Longtime user.
on February 28, 2016
Posted by: dwritsel
I have used TurboTax many years through selling a home, farming, retiring from farming and renting the farm, investment income and a loss on futures speculation. I tried Tax Act (?) once and didn't like it maybe because I wasn't familiar with it. I like that even on the more basic versions you can go into the forms view and complete forms that may not be supported by that version.
What's great about it: I like the fact that you can use the "guide me" or "choose what you want to work on".
What's not so great: It could better describe some terms: lump sum distribution, subsidized insurance etc.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Always positive experience
on February 28, 2016
Posted by: DR192
I've been using Turbotax for years without any problems. Will continue to do so.
What's great about it: Terminology I can understand
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Long Time User
on February 28, 2016
Posted by: HueleFeo
Have been using Turbo since it came out. completely satisfied but received creepy email a few months ago before i purchased this copy.. then letter from IRS saying someone filed with my name.
IRS fixed it but who got hacked?
Turbo Tax or IRS?
What's great about it: As easy as you want it
What's not so great: some silly questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes... Shmaxes
on February 28, 2016
Posted by: Mary2727
This year my taxes were more complicated, I had three different sources of income including a contractor job that required a 1099-MISC. Needless to say, there was no way I would have been able to file my taxes on my own this year so I turned to TurboTax. Last year I was able to get away with the free package and I was most familiar with the online product, so I started my taxes online, knowing I would need to upgrade. Then I saw the software in store priced less than the online product, so I bought that instead of completing the online process. Still, it was time consuming to enter all the information again. Especially since I had had to downgrade the software at one point online, meaning I had to re-enter all the information. I am so grateful that TurboTax helped me get my taxes done (early!) without any headaches or screaming at all the nit-picky forms I usually get lost in. Thank you!
What's great about it: Searched for every deduction/credit, affordable software, user friendly, answered questions in online forum
What's not so great: Confused by self-employment section, couldn't transfer online info in progress to software purchased
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent!!!
on February 28, 2016
Posted by: JennyA21102
I have been using Turbo Tax for more than 10 years now. I never have any difficulty with completing my tax filing, and can get my tax filing completed in about an hour total work time. I highly recommend Turbo Tax to everyone I know. The E-Filing is the easiest way to file, and with completing the Direct Deposit information I have my State tax refund in about 3 business days, and my Federal tax refund in about 2 weeks.
What's great about it: Easy to understand questionaire style, easy to leave and come back, east to E-File.
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
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