Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(27,529 Reviews)
Open Ratings Snapshot
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
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Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy Return!
on February 21, 2016
Posted by: Dancingqueen47
I love this program and have been using for years!
What's great about it: It does it all.
What's not so great: Had trouble changing something on the state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 21, 2016
Posted by: seaybuscuit
I recommend Turbo Tax to everyone I know..We have been doing our own taxes for years and we only use Turbo tax!!! Love it..
What's great about it: I liked it all..It is very easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It's Done
on February 21, 2016
Posted by: JayJayCo
If you can read and answer questions you are in pretty good shape. It is important to have your records to be able to answer questions.
What's great about it: Step by step instructions, and a real person to talk to if you need help.
What's not so great: One step an entry generated by the program, goes back to adjust a figure. Could not figure this out and had to call.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Quick and Easy
on February 21, 2016
Posted by: glb2016
Over all very easy to complete. Easy to understand questions with help available when needed to further explain. Ability to "flag" the page you were working on and come back to it later was a great addition to this years software.
What's great about it: Easy to understand questions and format
What's not so great: Paying for e-file of state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Review
on February 21, 2016
Posted by: CGTaxes1
I was caught in a change password loop. It kept recycling into my email, change password, link expired, change password, link expired-seven times. I just abandoned it, and started a new return. Only poor experience I had with software.
What's great about it: Easy-Self Explanatory
What's not so great: Could not retrieve last year (2014) taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent step by step
on February 21, 2016
Posted by: Bigguy100
I will continue to use Turbotax
What's great about it: Easy navacation
What's not so great: Some items I had to reviewbecause I did not understans the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great and easy to use
on February 21, 2016
Posted by: DWguy2016
Enjoy using Turbo tax every year... no complaints
What's great about it: Walked thru in 2hrs
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Multiple states proved more complicated
on February 21, 2016
Posted by: GregA1947
We were part year residents in both Pennsylvania and Massachusetts. It was difficult to determine how to adjust total Federal Income values so that they would show up properly on the different state tax forms. This sometimes required going through all of the "easy step" questions multiple times for both states to try to figure out where adjustments needed to be made. The internet provided copies of the part year tax form instructions for the particular states that were needed to determine where the correct information had to be entered, but this was not easily accomplished using just the "easy Step" questions for the individual states. The federal questions are much better organized.
What's great about it: Transferred information from prior years and from federal to state returns
What's not so great: Had to look up specific state instructions to determine how to divide income properly between states.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
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