Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
3
frustrating
on February 18, 2016
Posted by: ludicrous
I have used Turbo Tax for several years. Accessing the 2015 program was very frustrating for me. I downloaded the program per directions, and when I clicked on the 2015 icon, I got the tax questions for 2012. I honestly do not know why. Answering the questions was not an issue for my 2015 tax return. Jumping through the numerous hoops to locate the 2015 program on my MAC was the issue. Again not sure why after downloading the 2015 program and then clicking on the 2015 turbo tax icon, the program was for the 2012 tax year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fine thank you
on February 18, 2016
Posted by: Churck
I have used the product for several years. I have found the prompts to be easy to understand most of the time without jargon. I have recommended TurboTax to many friends and relatives.
This time I stumbled in filing to N.C. and afterwards found the easier steps I should have taken. In fact, I may have double filed to the the state. And I never before had to send paper to the state department of revenue to accompany the e-file. So that confused me. Trust me, however, if I'm around next year I'll be a return customer. I expect to get out of windows xp by then.
What's great about it: It is user friendly
What's not so great: some boxes, like this one, are faint for ageing eyes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on February 18, 2016
Posted by: GoneToTheGolfCo
This software is perfect for me. It guides me through the whole process. I have used it for years with no regrets.
What's great about it: Turbo Tax is very easy to use. It asks all the questions and covers every angle. I have used it for years now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Use Every Year
on February 18, 2016
Posted by: Dianna48
We always manually review our returns before filing. As professional numbers people, we need to know exactly how each entry is calculated. This is sometimes a problem on the Federal portion, but more so on the State portion. The Federal portion makes it easy to go back and check every step. The State portion has no step-by-step process to check out the entries.
It would be very helpful, for every "calculated" entry, to have not only a so,urce, but also a calculation pop-up. The "worksheets" are good, but not thorough enough for us.
I usually do all the data entry. Then my husband checks over the printed forms and needs to know where the numbers come from and how they are calculated.
The State portion (for our state) uses prorating on some entries when "married filing separate" . A worksheet showing these calculations in detail is not currently included, but would make checking the State forms much easier.
Some things that are frustrating are entries that seem to disappear if I go back to recheck certain items: such as HSA's and Medicare in the Federal program, and Automobile tax calculation on the state. If I need to recheck, I have to re-enter answers to several questions. If they were answered once, the answers should still be in the program and I should only need to visually verify that they are correct.
Another thing that would be very helpful would be to include the IRS and State instructions with the program, possibly as an option that the user could download through the Turbo-Tax program.
Importing information from the previous year is makes it easy to get started every year.
Tracking IRA's is made simpler as everything is carried forward with each year's import.
Overall, Turbo-Tax has been greatly improved since we first started using it many years ago.
It would be very helpful, for every "calculated" entry, to have not only a so,urce, but also a calculation pop-up. The "worksheets" are good, but not thorough enough for us.
I usually do all the data entry. Then my husband checks over the printed forms and needs to know where the numbers come from and how they are calculated.
The State portion (for our state) uses prorating on some entries when "married filing separate" . A worksheet showing these calculations in detail is not currently included, but would make checking the State forms much easier.
Some things that are frustrating are entries that seem to disappear if I go back to recheck certain items: such as HSA's and Medicare in the Federal program, and Automobile tax calculation on the state. If I need to recheck, I have to re-enter answers to several questions. If they were answered once, the answers should still be in the program and I should only need to visually verify that they are correct.
Another thing that would be very helpful would be to include the IRS and State instructions with the program, possibly as an option that the user could download through the Turbo-Tax program.
Importing information from the previous year is makes it easy to get started every year.
Tracking IRA's is made simpler as everything is carried forward with each year's import.
Overall, Turbo-Tax has been greatly improved since we first started using it many years ago.
What's great about it: The step-by-step for Federal is very good. I like the ability to look at the forms as I go along.
What's not so great: It is hard to follow where all the numbers come from when going thru the state portion of the program.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good software
on February 18, 2016
Posted by: waywayovertaxed
Smooth product that manages an excessively complex system pretty well. Some deductions and exemptions could be a less obtuse but I suspect the government(s) at fault here rather than TurboTax.
What's great about it: Works well, no bugs
What's not so great: Needs to list more financial institutions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Overall Experience
on February 18, 2016
Posted by: jesseNde
Have used program for many years. Always seems to work for me. Error made, by me, in one past year was caught by IRS and finally corrected.
What's great about it: Used T/T for past maybe 20 years works okay.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2015
on February 18, 2016
Posted by: debbiebiss
I have used Turbo Tax for years. I like it as it is very user friendly. It walks you through everything or you can chose your own steps. I would recommend it to everyone.
What's great about it: Very easy to use
What's not so great: Some forms difficult to find
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Easy
on February 18, 2016
Posted by: sharonaa
Been using Turbo Tax for years, they make it easier each time.
What's great about it: Step by Step Guidance
What's not so great: None
Written by a customer while visiting turbotax.intuit.com