Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(27,529 Reviews)
Open Ratings Snapshot
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
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Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5 out of 5
5
Great Job
on February 15, 2016
Posted by: Nerny
I've been using tubotax for years and it is great
What's great about it: easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Came Back
on February 15, 2016
Posted by: speechandteach
We have been having a CPA do our taxes as there were some different situations to contend with. Now that we are back to doing just a straight 1040A we came back to TurboTax.
What's great about it: Easy to follow
What's not so great: Difficult to find how to contact help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Work on your debugging
on February 15, 2016
Posted by: LockoutLarry
From the time I first inserted the disc into the computer to this moment, it has been 1 hour and 17 minutes. In that time, the program has frozen four times. I had to close it with my task manager and reopen it.
Luckily, out of those four lockouts I only had to repeat the e-file information (twice). That being said, I find it quite fascinating that your program can save my bank account information over multiple lockups but can't seem to handle its own Continue button from time to time.
What's great about it: Still fairly quick and easy
What's not so great: Froze multiple times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
butch tax review
on February 15, 2016
Posted by: butchtn
ease of entries, simple to understand, completeness, fast
What's great about it: easy and accurate
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tom
on February 15, 2016
Posted by: JTG52
I use Turbo Tax every year. It reliable and easy to use.
What's great about it: Easy, step by step instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very easy to understand ... just follow the steps.
on February 15, 2016
Posted by: CanukinWA
I can't think of any cons about this product. I've been using it for the past 10 years. It is always updated with the latest information about taxes. It is so easy to understand and to follow. If you have any questions along the way, just click and it will be explained. It's been very good for us and I would highly recommend this product to anyone who can use a basic computer. Enjoy !!!
What's great about it: Simple to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Thorough and correct
on February 15, 2016
Posted by: Ubertaxed1
This year, for the first time, I knew I wanted to take the standard deduction. There was no place for me to select that as an option without entering such things as mortgage interest and letting Turbotax decide to select that. I had already deliberately clustered deductible expenses, as much as possible, into 2014 and 2016.
What's great about it: I have been using Turbotax for years. It is thorough and correct.
What's not so great: Sometimes you have to go into more detail than necessary.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
not as expected
on February 15, 2016
Posted by: pbender3517
did not expect a fee to process refund, not advertised as such. also did not like giving social security number on fees.
What's great about it: relatively easy
What's not so great: repetition
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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