Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
on October 13, 2016
Posted by: shawkang
Add explanations to non-obvious questions would be most helpful. I will buy Turbo Tax again next year
What's great about it: Excellent tax software
What's not so great: some questions were not clear.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Satisfaction declining
on October 13, 2016
Posted by: MichTeach
3/5
Did not like the new format - opted to walk through sections one at a time but still missed things because I had to click "edit" on any (e.g. charitable contributions) items I had on last year's taxes.
Found it very annoying and frustrating that TT kept adding a schedule C for something that did NOT need one. Had to go in manually and change it to Line 21 myself.
Filed an extension - no option for additional information when I prepared my final return.
Did not like the new format - opted to walk through sections one at a time but still missed things because I had to click "edit" on any (e.g. charitable contributions) items I had on last year's taxes.
Found it very annoying and frustrating that TT kept adding a schedule C for something that did NOT need one. Had to go in manually and change it to Line 21 myself.
Filed an extension - no option for additional information when I prepared my final return.
What's great about it: Prints out forms
What's not so great: Misc Income reported on wrong line; new format problematic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got It Done!!!
on October 13, 2016
Posted by: Jarrell
It just takes time and previious organization to be prepared to start TurboTax. But after using TT so many years, I know the exercise, but it pays off.
What's great about it: That everything was covered.
What's not so great: It is a grind, unfortunately
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Straightforward and understandable language
on October 13, 2016
Posted by: tjay169
Getting easier to use. Good as always over the years.
What's great about it: Great assistance and step by step explanations
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT misses some details on Ameriprise files
on October 13, 2016
Posted by: caverpete
i had 3 securities that gave monthly ROA (Return on Assets), but TT automatically classified these as dividends from the imported file from Ameriprise. I had to enter a "workaround" on 36 forms! I would have thought this issue would have been worked out long ago, but it hasn't for the past 2-3 years. This causes concern on my part that it may be missing something else. Hence, only a 2 star rating.
What's great about it: For the most part, it properly loads in my previous information
What's not so great: Does not properly handle Return on Assets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on October 13, 2016
Posted by: fixinitright
We like this software and have used it for years. It is very easy to use and takes you step by step through the process.
What's great about it: easy to use, very thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
WORKING WITH TURBO TAX TROUGH THE YEARS SINCE 2008
on October 13, 2016
Posted by: EDWARDAvon
This customer did not provide a text review.
What's great about it: Easy to follow directions and explanations.
What's not so great: Sometimes had issues with printing tax returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EIN UNK = PITA
on October 14, 2016
Posted by: jax4bux
Turbo Tax is best of the worst world of taxes calculations for citizens. Although with voluminous duplication of record keeping and re-reporting activities over & over and repeatedly, it becomes annoying enough to want to support simplification of our tax code(s).
We ought to be able to make key designations directly on checks, credit card charges and other cumulative data retentions and sorting. What purpose is all our computing power for?
We ought to be able to make key designations directly on checks, credit card charges and other cumulative data retentions and sorting. What purpose is all our computing power for?
What's great about it: able to relate to prior year figures EXCEPT contributions
What's not so great: TAX CODE is complex & bugs us old folks too!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com