Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
excellent format
on June 3, 2016
Posted by: BigRus
This customer did not provide a text review.
What's great about it: understandable for non-professionals
What's not so great: some of the questions asked, were a little difficult at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Ugh
on June 4, 2016
Posted by: Daisy21
TurboTax is easy to use ... but when there are errors it's hard to figure out why
What's great about it: Easy
What's not so great: Not too easy - Errors are hard to figure out
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Software Overall
on June 5, 2016
Posted by: gwh64015
Overall, great software! Have used this for years and will continue to use. Parts of the interview, however, are weak, especially at the state-level interview; more clarification, examples and definitions are needed here. Also, the software should be able to do a better job of tracking line items (income, deductions, etc) that were associated with a specific person in the Federal section when information is ported over to the state section.
What's great about it: Easy to use; very thorough
What's not so great: Parts of the interview are weak and need improvement
Pros: I bought or sold investments, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax may have cost me a late fee
on June 6, 2016
Posted by: SadlyLate
I e-filed with TurboTax on 4-1-16. Today, on 6-6-16 I check why my refund has not arrived. IRS has no record of my return. Log in to TurboTax and they say my return was rejected 2 months ago... I never received a notice. Never again will I use TurboTax.
What's great about it: Easy to use
What's not so great: No notification that return was rejected
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Just a review
on June 25, 2016
Posted by: Rajantx
While downloading info from institutions are possible, it was not possible to get from Chase Bank, which is one of the biggest banks. That made me spend a lot of time to transcribe data.
What's great about it: Guides through steps
What's not so great: Did not help me clearly on FinCen filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trusted Advisor
on July 10, 2016
Posted by: MaryRSW
This customer did not provide a text review.
What's great about it: It is very easy to use, yet thorough.
What's not so great: None that come to mind.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2015
on July 10, 2016
Posted by: Dvelasco232
Overall good
Had to research how the carryover worked for the solar program.
Had to research how the carryover worked for the solar program.
What's great about it: The ease of step by step
What's not so great: No free state efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not my favorite
on August 10, 2016
Posted by: profish
I hate feeling trapped in the process. I want to see my actual forms at any given time. I want to see how my information is affecting the forms. I have done hundreds of tax returns. This system is very frustrating. It seemed worse this year.
What's great about it: explains tax questions if you need it
What's not so great: I want to see the actual forms when I want.
Written by a customer while visiting turbotax.intuit.com