Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
Quick and Easy!
on April 21, 2016
Posted by: Jole5653
I have always enjoyed using TurboTax. It is very simple and less stressful during the most stressful time of the year financially (next to the Holidays, of course).
What's great about it: Very user friendly.
What's not so great: Should have a way to start from scratch, should things get a little complicated..
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always late
on April 21, 2016
Posted by: latetaxer16
Easy to use but you need to have a little knowledge of tax information. You still need to get all your papers in order! lol
What's great about it: Mostly easy to use
What's not so great: Some things are not that easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
comme ci, comme ça
on April 21, 2016
Posted by: Dannyboy1971
I was surprised to see a penalty fee for not paying enough taxes when I reviewed the forms on my won. It was never mentioned in the review process
What's great about it: Orderly and information entries easy to follow
What's not so great: not enough explanation during each process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 21, 2016
Posted by: Volfan4life
have been using turbo tax program for past 10 years
already draw back is the cost/price of the yearly program
already draw back is the cost/price of the yearly program
What's great about it: Fast and Easy
What's not so great: price/cost of program
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on April 21, 2016
Posted by: 1GC1
This customer did not provide a text review.
What's great about it: Prior year's information updated to current year return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Submit nightmare
on April 21, 2016
Posted by: dlbozzo
I thought I had submitted my taxes a week before the due date, but I had only agreed to the financing and printed them. There needs to be clearer information before printing that they have not been submitted yet, only requested to print. I ended up noticing that the money had not been removed from my bank account 3 days after the due date, and went in to see why not. That is when i found out that I had not submitted them officially. Very frustrating.
What's great about it: easy to use
What's not so great: confusion of transmission
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Try, try again
on April 21, 2016
Posted by: macmahon
The charger for my laptop quit working and I had ordered a replacement but it had not arrived. Since I had the disk, I dragged out an old PC that had XP for an OS and TurboTax loaded up just fine. Good luck on my part because it WON'T work with XP next year.
I signed in to my account but I could not transfer my personal information. I had to re-enter my information and everything went smooth.....until I tried to e-file.
Since i did mot have my PIN or the previous year's AGI my returns kept getting rejected. Five times. After two trips to the IRS website for new pins and a phone call to the IRS for my AGI I finally succeeded. I don't know if it was the right combination or the right timing but my return was ACCEPTED on the 21st instead of the 18th.
I signed in to my account but I could not transfer my personal information. I had to re-enter my information and everything went smooth.....until I tried to e-file.
Since i did mot have my PIN or the previous year's AGI my returns kept getting rejected. Five times. After two trips to the IRS website for new pins and a phone call to the IRS for my AGI I finally succeeded. I don't know if it was the right combination or the right timing but my return was ACCEPTED on the 21st instead of the 18th.
What's great about it: EASE OF USE
What's not so great: HARD TO RECOVER INFO FROM PREVIOUS YEARS
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 22, 2016
Posted by: Jim545434
Using Surface and Windows 10, the program always closed to title bat at bottom of screen when it changed actions. This is very annoying. This extra step when a window closed took extra time and was confusing.
What's not so great: always closes window to title bar
Written by a customer while visiting turbotax.intuit.com