Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
Fed return fantastic, State return needs tweaking
on April 17, 2016
Posted by: craimor
Overall a fabulous product. The value for a federal return and one state is tough to beat. My only criticism is that for a second state return that requires a spousal percentage calculation, this extra charge fell short. I was originally given a large amount owed for a very quick download and form fill in. It wasn't until I was able to look at each form for the Missouri return where I spotted the error. The tax paid to the other state (KS) fell into one wage earner and didn't calculate the proper value.
Once re-figured on a manual re-entry, the large amount owed converted to a small return.
Once re-figured on a manual re-entry, the large amount owed converted to a small return.
What's great about it: easy install, quick updates, simple instructions
What's not so great: State return for Missouri didn't calculate Credit for other States
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
done
on April 17, 2016
Posted by: henrysjm5
This customer did not provide a text review.
What's great about it: easy to use
What's not so great: could not claim interest on student loan due to filing married seprate due to being in the 10 year forgiveness progam.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
incredible ease
on April 17, 2016
Posted by: JayJaybird
This is the 3rd year of using Turbo Tax and I have been really pleased with the performance and the expedience of the Returns. Keep up the good Work.
What's great about it: Step by Step instructions
What's not so great: Printing difficulties
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product, Easy
on April 17, 2016
Posted by: dtajohns
Great product that was easy to use and follow. Referencing different forms and lines was simple and slipping back into the Guided Interview was a snap. All our basis were covered with some added that were not considered.
What's great about it: Easy to use and import from various sources. Simple process. Great resources for review where needed.
What's not so great: I wish the state e-filing was cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just gets better every year
on April 17, 2016
Posted by: JEJinMatthews
I love your thorough step by step process, which prevents me from missing anything I might not have thought of. But I also like being able to pick only what I want to review when I remember something I want to take another look at.
What's great about it: It's more streamlined this year; requires fewer clicks.
What's not so great: It would be great if you could process my payment to NC without me having to go to the NC DOR site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 17, 2016
Posted by: CPerley82
I have used this product for many years, each year it seems easier and easier to navigate. I appreciate that.
What's great about it: Instructions are clear and helpful
What's not so great: Sometimes difficult to follow the links from form to easy step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Deluxe CD v/s turbotax.com
on April 17, 2016
Posted by: 1sttimettuser
Purchased TurboTax Deluxe CD. Entered all info and TurboTax double checked all forms and gave the OK to file. After e-filing Federal, NJ and NY forms, I received 3 e-mails and text messages that all 3 returns were rejected. The reason for the rejection was "F1099R-502-02 - The Payer Federal Id Number entered does not match what the IRS has in its records." (One number was typed incorrectly). I tried to fix the error, but instead "amended" the returns. I was not allowed to e-file the amended returns. It was difficult to find a number to call for help until I typed in the question, "How do find phone # to speak to a representative?" The rep was extremely helpful and was able to help me correct and e-file my Federal return. However, I was not able to delete the amended state forms, could not e-file them and was told I would have to mail my state returns. The Rep told me that if I had used the online version instead of the desk top CD software, the error would have been caught prior to allowing me to submit as all FIN's are checked against a list for accuracy. The CD should have the same capability. When I reprinted the forms, they showed that I had already received my refunds. Called Customer Service again and with their help, was able to delete the amended forms and e-file both state forms. Next year, I will use the online version.
What's great about it: Very easy to download and enter information. Great customer service.
What's not so great: Finding a number to contact customer service. Ability to check EIN's for accuracy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2015
on April 17, 2016
Posted by: Ollie2011
Input of 1099 MISC needs to be easier. Mine is additional income but not from a business.
What's great about it: Easy to use.
Written by a customer while visiting turbotax.intuit.com