Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
4
Helpful
on April 17, 2016
Posted by: Shellyb42
I have used Turbo tax for years. Very helpful and step by step makes it easy to see if you have missed anything. When editing a section I do not like that I have to read thru the entire section. Would like of I could see a list and go to the question that I feel needs to be reviewed. Other than that, its great. Wouldn't do my taxes any other way
What's great about it: Walks thru all steps
What's not so great: Hard to navigate edits
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 17, 2016
Posted by: kzoosue
Pretty easy, but frustrating at the end.
What's great about it: Easy to use. Easy to follow directions.
What's not so great: Always have trouble printing my copy...every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1st Timer!
on April 17, 2016
Posted by: fromthedarkside
It was the first time, so it took a few hours to complete but it was not difficult at all. The software held my hand through every step and when it was done, I was confident that we did the right thing!
What's great about it: Cheaper than accountant and got roughly the same amount back as last year!
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 17, 2016
Posted by: 10504273
This customer did not provide a text review.
What's not so great: State tax navigation is not good. Going back means starting over. Not the same as federa, and overpriced.l
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 17, 2016
Posted by: Ppizzi
Turbo Tax is a very useful product in what can be a stressful time. Very easy to use, very thorough and the program runs quick.
What's great about it: Ease of use, save time, thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1 st self filing in about 40 years
on April 17, 2016
Posted by: taxafay
Really well done and easy to do. If your return is not real complex I wouldn't hesitate to use this, Wish it took care of local earned income tax also,
What's great about it: walks you thru the process really well easy to understand
What's not so great: found getting the forms to print at end a little confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
city of detroit return looks incorrect
on April 17, 2016
Posted by: nursehoagie
I noticed that city return for Detroit, is wrong, no wages input, but otherwise other lines like exemptions were, may be mistake. It would be great if you could call someone to verify these things before filing to government
What's great about it: automatic results of changes seen
What's not so great: no real connection to a help desk, live person.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
SO SO REFUND EXPERIENCE
on April 17, 2016
Posted by: mike55mike
BOXES NEED TO HAVE WARNING LABELS ON FRONT THAT STATE WHAT YOU WILL HAVE TO PAY EXTRA FOR. THIS WOULD BE A GOOD SELLING POINT, SO THAT CUSTOMERS ARE NOT DISAPPOINTED WITH EXPERIENCE.
What's great about it: QUICK AND EASY. SAVED INFO FROM LAST YEAR
What's not so great: TOO MANY EXTRA COSTS TO FILE STATE TAXES
Written by a customer while visiting turbotax.intuit.com