Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
2
Hope this was right!
on April 17, 2016
Posted by: MarriedandMoved
I've used Turbotax for several years with no issues. This year we filed married filing jointly, but I moved from MD to NY midyear, and spouse stayed in MD until the end of year. When I looked up forms on MD website, there should have been an option to distinguish between when I was a MD resident and when my spouse was, but TurboTax automatically entered our residency as being the same on the state forms when we had distinguished between our different residencies in the personal info part of the software. There was also no option in the software to file jointly for federal and separate for state, which may have been a better option since my spouse was not a resident of NY during 2015. For the NY taxes, it was very unclear how I should enter the income allotments and whether I was being taxed twice or not. The questions asked in the software are not specific enough to know how to answer. The forms from the state seem more straightforward than the software. Also, the software required me to go back to my MD return to enter information for the NY return instead of transferring the info, which is a pain due to the software not allowing me to go back to a specific part of the NY return. I had to go through all the questions again and couldn't see both state returns at once. I also had to do the math myself, subtracting money I made in NY from total-the software wouldn't do it. It seems like there should be a more straightforward way for the software to determine this instead of having me go back and forth between the two parts of the software to determine what tax I paid in one state or the other. I've gone through multiple times and hope that it is correct-the software says it is and that I don't have an audit risk, so I finally submitted it, but I'm still worried that it might not be correct. Unfortunately I have no time to go to a professional at this point. I do not recommend this software for married couples that have one spouse with different residency, or anyone with a really complicated situation.
What's great about it: putting in normal info was easy
What's not so great: There was not assistance for less common situations
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs Work
on April 17, 2016
Posted by: Texian52
In the finals steps of filing the same question is asked more than once.
What's great about it: Asks lots of relevant questons
What's not so great: Can't edit dates on dontations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on April 17, 2016
Posted by: BGB5
I have been using Turbo Tax for years. I love its straight forward approach even for complicated situations.
What's great about it: Easy to use
What's not so great: Large amounts of transferred info from bank accounts slows the program down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product to make my taxes easier
on April 17, 2016
Posted by: barryj7911
I have been using Turbo Tax for many years and I have found it to be very thorough. I am asked to answer all questions that I thought about and didn't know to ask. I like comparisons to prior years.
The only issue (raised above) is that I cannot do an eFile because the IRS sent me a 6 digit code to use to verify it is us but TurboTax only enables me to enter 5
The only issue (raised above) is that I cannot do an eFile because the IRS sent me a 6 digit code to use to verify it is us but TurboTax only enables me to enter 5
What's great about it: All areas (income/expenses) covered - info carried forth
What's not so great: eFile ID is only 5 didits, but code received from IRS is 6 digits
Pros: I bought or sold investments, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 17, 2016
Posted by: kwc77
This customer did not provide a text review.
What's great about it: Except for Blank Form, everything, including Help, was smooth from start to end.
What's not so great: Editing the Blank Form is very clunky
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 17, 2016
Posted by: CTCustomer
Handled foreign investments in an awkward and cumbersome way. Did not like the fact that despite the fact all I had was a brokerage statement I had to respond as if I had an IRS tax form and had to guess at the appropriate boxes. And how am I to know what portion of my capital gains are qualifying gains?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 17, 2016
Posted by: EdeCla128941
Surprises to state filing costs, \
What's great about it: Easy to read screens and steps
What's not so great: Price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
product suck more each year
on April 17, 2016
Posted by: bruce3112
been long time user and each year your product and service is worse
What's great about it: non
What's not so great: too many to list
Written by a customer while visiting turbotax.intuit.com