Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
Clergy Taxes
on April 16, 2016
Posted by: apdawson
As a clergy person I have always been warned about the difficulties of doing my own taxes. However, for the last 8 years, I have used Turbo tax to file a married joint return and as a clergy person with tax-free housing and paying SECA - I can do it easily with Turbo Tax.
What's great about it: simple and straightforward!
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 16, 2016
Posted by: ECN1
Add free state filing.
What's not so great: E file of State return is not included in the price
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Extra Charge
on April 16, 2016
Posted by: CHUCKPIRKO
When purchasing a a second non-free state tax return, there was an additional fee charged when I approved deduction the cost of the tax return from the refund. I went back and charged the fee to my credit card and the second processing fee was not charged. You should notify people about this charge before they decide to have it deducted from their refund.
What's not so great: Extra Fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love new format
on April 16, 2016
Posted by: sicknurse
I have used Turbo Tax for years and this is the first time that I have seen the identity check, which I think is wonderful to prevent identity theft and fraud
What's great about it: clear concise instructions, great identity check at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 16, 2016
Posted by: qbery19
This customer did not provide a text review.
What's not so great: forms did not fit page and had to use side bar to move to bottom
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filed returns matter!
on April 16, 2016
Posted by: Billydone
I am an accountant that really doesn't get involved with taxes at work. We have an outside CPA firm do all of our taxes. I hate doing taxes due to the constant changes in the regulations.
Turbo Tax makes this SO EASY! I've been using Turbo Tax for years.
Outstanding product!
What's great about it: extremely logical and easy to sue
What's not so great: Don't like the add on expense requests
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy!
on April 16, 2016
Posted by: MsMollyC
The thing I like best about using TurboTax is that I can work on it, save it, and come back to it if I can't finish in one sitting. I tend to have to skim over areas, and then return when I have the documentation available. I also like seeing the running total at the top.
What's great about it: Walks you through it all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
An Updating Nightmare
on April 16, 2016
Posted by: Lotbo
Very frustrating! It constantly wants to update, but takes a crazy amount of time to do this (like a whole day and then some). I got tired of waiting and cancelled the update. I finally got it updated, but had to do it manually.
The state return is another mess. once again, it never downloaded. Then they wanted to charge me $44.95 for a state download that should be included with Turbo Tax Deluxe.
Shelling out cash for Turbo Tax, only to go through all those hassles doesn't seem fair.
The state return is another mess. once again, it never downloaded. Then they wanted to charge me $44.95 for a state download that should be included with Turbo Tax Deluxe.
Shelling out cash for Turbo Tax, only to go through all those hassles doesn't seem fair.
What's great about it: Walks you through the Federal portion.
What's not so great: Updates never downloaded properly. State return never did download.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com