Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
always easy!!!
on April 14, 2016
Posted by: mikem51
repeat, happy customer- thanks!
What's great about it: ease of filing
What's not so great: charge to e-file state tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A couple of issues
on April 14, 2016
Posted by: WaltTax
A couple of issues:
1) At start, when checking for updates, an error message occurred about half the time. If the server is busy a different message would be better.
2) When Continue is pressed, nothing happens for 15-20 seconds creating doubt and concern. A spinning cursor or something would be better.
Overall, good job!
What's great about it: Very logical and concise
What's not so great: Assumes you know many tax issues despite attempt to sound simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
You suck now!
on April 14, 2016
Posted by: donOinMD
Nothng is worse to see than an APP that gets worse with age... it's really nothing more than a shell of itself, I won't be using your software next year- very disappointed.
What's great about it: Fast
What's not so great: Very confusing to see under the hood, especially state refunds, why did you change?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Enough
on April 14, 2016
Posted by: Catman7
I keep sticking with TurboTax even though there are less expensive products out there. TurboTax states that you get 1 "Free State Return and the software may produce a state tax return, but there is still a fee to file it. Not really "free" in my opinion.
Still, the product is very easy to use and costs less than any tax preparation service it know.
What's great about it: Familiar from years of using TurboTax
What's not so great: More expensive than other products; "1 Free State Return" is misleading
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2016
Posted by: blue1948
will use it again next year. Have used it for 5 years now. Used it before when I had a business, was easy
What's great about it: can do this from home
What's not so great: times I wanted to ask a question of a person I could not
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked like is usually does
on April 14, 2016
Posted by: carhistorynut
I love this system - will always use it.
What's great about it: Excellent for valuing charitable contributions
What's not so great: Vague on Energy Credit Deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saves My Life
on April 14, 2016
Posted by: MikeyM3
I hate doing taxes every year. The Idea of a flat tax with a one page return is very appealing to me. Sorry Turbo Tax. Without the TT program I would hav to spend big bucks with a tax prepairer and still have to do most of the work which is pulling together all the information. Alternately I would just have to shoot myself on or about April 15th.
What's great about it: I Like to be guided through the process like an intrerview with a tax prepairer.
What's not so great: I would like to have a placemark, so I could stop what I am doing go somewhere else in the process and then return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Gets the job done!
on April 14, 2016
Posted by: MrWiggles
See above, I've used Turbo Tax or Mac In Tax for 15 years at least.
What's great about it: Familiarity, ease of use, covers all the bases
What's not so great: It's taxes you know; don't like tax season; IRA interface could be better -- it doesn't seem to come up in walk-thru
Written by a customer while visiting turbotax.intuit.com