Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
3
U.S. citizen living and working outside the us
on April 13, 2016
Posted by: pedro38
The software is not completely built to help filling the declaration of a citizens living abroad and paying taxes abroad like me.
What's great about it: simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy
on April 13, 2016
Posted by: honug76
Makes it easy to file. All the hard work is done for you. Everyone should use Turbo Tax.
What's great about it: Easy to use, navigating thru the entire process "AWESOME
What's not so great: Nothing to report
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Customer Support
on April 13, 2016
Posted by: hans2003
Confusion comes from the page referring to payment for services. Program should state WHAT service we are paying for, i.e. - cost of filing the State return vs. paying for unwanted audit protection services! Payment page should reiterate what service is paid for!
What's great about it: Very courteous agent helping us file electronically
What's not so great: Program confusion around attempt to file electronically
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done right.
on April 13, 2016
Posted by: PaulMinn2016
I've been using TurboTax software to file my individual income taxes for the past decade or so and the single thought that always pops into my mind is: "Thank God for TurboTax!".
Before TurboTax filing taxes was fraught with anxiety, headache, elevated blood pressure and tension, and countless frustrating hours trying to read instructions and schedules. With TurboTax it couldn't be simpler; basically following directions. And the process is so refined, efficient, and thorough that there isn't any missing deductions which could be missed. Best of all are the step-by-step directions such that it is almost like being held by the hand and figuratively walked through the filing process. And free electronic filing of federal taxes is such a convenience and a godsend. Too bad my particular state (Minnesota) isn't progressive enough to allow free tax filing for all filers.
Basically, unless you're a small business with very complicated business transactions, as an individual or married tax filer there is no need to pay anyone to file your taxes because it's so much cheaper and easier to use TurboTax.
Thanks TurboTax for making a very un-pleasant duty efficient, tolerable, and painless as possible!
Paul Minn
What's great about it: Step-by-step walk through entire filing process.
What's not so great: Snafu (technical issue) with updating software.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Argumentative Essay
on April 13, 2016
Posted by: Tomito
Updates make things faster. Surprised that needed DL info to complete.
What's great about it: The ease of processing once I started.Finished in no time.
What's not so great: Product could be easier and cheaper.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Different Than Last Year
on April 13, 2016
Posted by: Reloader444
Easier to use than last year. Liked the page marks allowing to start where left off. Did not like having to enter DL information for verification of identification when already using a PIN.
What's great about it: Easier to use than last year
What's not so great: Did not like entering DL Information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 13, 2016
Posted by: TOPCAT62
I have used Turbo Tax for years and I just love it. It makes filing taxes easy.
I tried Tax Act once and I didn't like it.
Turbo Tax rates 5 stars.
I tried Tax Act once and I didn't like it.
Turbo Tax rates 5 stars.
What's great about it: NONE
What's not so great: Easy as 1,2,3
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More complicated than it needs to be
on April 13, 2016
Posted by: Frustr8ted
NOT very user friendly when spouse is active duty and claims another non tax state. Seems it would be easier to file Federal and break out the old pencil and do the State by hand.
What's great about it: Fast federal return
What's not so great: Sucks when spouse is in the military and claims another state
Written by a customer while visiting turbotax.intuit.com