Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
3
Audit Defense unavailable
on April 13, 2016
Posted by: forestburgh
the tax software is great, but I was unable to purchase the tax Audit Defense, I had to do it on the phone.
What's not so great: unavailable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cannot pay fed and state taxes from two accounts
on April 13, 2016
Posted by: nonsequiter
I have sufficient funds to pay fed taxes from one checking account but cannot pay state taxes from another checking account. Is this a TurboTax flaw or instructions difficulty?
What's not so great: Cannot pay fed and state taxes from two accounts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great assistance
on April 13, 2016
Posted by: shalla
Need to provide payment options which include that for extension od installment payments.
What's great about it: instructuions were quite helpful
What's not so great: payment options for IRS were incomplete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ to take extra miles
on April 13, 2016
Posted by: Yesteryear
Having all family social security numbers in the program is scared enough but e-file required my personal driver license number and my spouse' driver license number. That is not good! Once those information fall into the wrong hand, my whole family members will be in disaster, especially our driver license numbers.
What's great about it: Easy enough to follow guideline or instructions. Don't have to be high educated to use it
What's not so great: e-file requires personal's driver license number.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting better every year
on April 13, 2016
Posted by: gcolajet
I have always loved Turbo Tax and it is getting better every year. But still there are some hiccups when I do things that are a little unorthodox, such as the back door Roth IRA contribution. I got caught up in an loop because it seems that Turbo Tax words things a bit ambiguously when asking "when" I gave my IRA contribution. (e.g. if I gave it after Jan 01 2015 but before April 18th in 2015 for the year 2014, it seems that TT got a little confused). As an explanation, back door Roth is when I take my non deductible IRA contribution and immediately convert to a Roth before any gains or losses. I wish there was more consideration/user friendly guidance for this. That said, keep up the good work!
What's great about it: Guided tour, charity pull downs,
What's not so great: some glitches/ambiguity with regard to "back door" IRA contributions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Took for ever this year?
on April 13, 2016
Posted by: lgopr
Needs improvement, prior years were better.
What's great about it: Transfer information from previous year. OK.
What's not so great: The lack of scrolling.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Retired Director
on April 13, 2016
Posted by: Spikemiester
This customer did not provide a text review.
What's great about it: Guides you step-by-step; shows refund amount; checks accuracy as you go; maximizes deductions.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 13, 2016
Posted by: DreamingBeast
Like having a tax professional inside your computer but without the idle and time wasting chit chat. On another note a product containing both Corporate and Personal forms would best fit my needs because my business is structured as an S-Corp.
What's great about it: Extensive Help
What's not so great: Expensive
Pros: I bought or sold investments, I moved
Written by a customer while visiting turbotax.intuit.com