Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
3
2015 tax prep
on April 12, 2016
Posted by: beavergeezer
Ive been using Turbotax for years. Worked for me every time.
What's great about it: very easy to use
What's not so great: a bit confusing at the end when I had to upgrade before I could file. The upgrade process wasn't well explained.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What A Breeze
on April 12, 2016
Posted by: Arthur1974
I found TurboTax to be very easy, intuitive and user friendly. I especially like the ability to automatically transfer data from the prior year's return which saves a tremendous amount of time and precludes errors and omissions. I have been using the program for over 10 years and it seems to just keep getting better and better each year! I couldn't do my taxes without it!!
What's great about it: User friendly, detailed calculations and great pop-up explanations when needed!
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Question
on April 12, 2016
Posted by: alboucher
Last year I was able to select deposit State refund to my account as an option.
I was not able to find that option this year?
I was not able to find that option this year?
What's not so great: Not able to have state refund deposited into my account?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad it's done
on April 12, 2016
Posted by: Larrty
When I forgot to fill in the date acquired, the program did not alert me and instead automatically identified the sale as short term. Had I not realized this, it would have cost me several thousands of dollars.
What's great about it: Every year it gets easier
What's not so great: When I was reporting sales of capital assets with box E checked, I forgot date acquired. The program did not warm me.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Far too cumbersome.
on April 12, 2016
Posted by: Qualia
Difficult to navigate. The user has to guess where to input many items. The option to allow the program to 'walk you through' a section and show all items within that section to the user is of little use. If the user is not aware of the location of many necessary inputs, and selects the 'I'll pick my own..." option, the application provides much more in-depth information. It is far more thorough than the default option that promises to walk the user through everything. Please use a focus group of people who have never used your products to evaluate each one independently of those who create the products. Focus on the end-user - your customer.
What's great about it: Ultimately it returned accurate results.
What's not so great: Not very user-friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Dual State Spouses
on April 12, 2016
Posted by: Oldersquid
So I live and work in CO, my wife lives and works in NJ. To avoid paying NJ income tax on the money I made in CO. We have to file MFS in NJ but MFJ on the Federal and CO (CO requires you to use the same status, NJ allows you to split). Basically, this requires multiple returns to be created in TurboTax. I would be nice if it were possible to have the computations done in one file.
What's great about it: Does what it's supposed to do
What's not so great: Sometimes a little clunky
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Samo Samo
on April 12, 2016
Posted by: PapaGould
Been with you for I guess 20 plus years. Nary a problem.
If it ain't broke...
What's great about it: It just works!
What's not so great: None here
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do
on April 12, 2016
Posted by: Ymlea
Been using Turbo Tax forever, and it has consistently gotten better and easier to use.
What's great about it: Walks you through step by step
What's not so great: Descriptions of terms are brief and not always clar
Written by a customer while visiting turbotax.intuit.com