Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(27,529 Reviews)
Open Ratings Snapshot
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
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Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5 out of 5
5
Easier than I expected
on April 8, 2016
Posted by: JoelBR
from Houston, TX
I have prepared my own taxes for the past 26 years. Just like life your taxes get more complicated in time. I felt the expense was invaluable to the time I saved. I work in Finance and Accounting, but do not make a living preparing taxes, so this really was a benefit. I am glad I tried it, and I plan to be a loyal customer.
What's great about it: Saves time
What's not so great: None found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Illinois state return continues to be a problem!
on April 8, 2016
Posted by: AZP102
Had a huge problem with IL return last year which lasted from October to March (when they settled it). Now, this year's return is already starting off the same way...can't efile and still charged us for IL and IN efiles!!!!!! I will be calling to get a refund on this!
What's great about it: like upload of last year's info
What's not so great: IL numbers never match up when another state is added.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easiest Return Ever
on April 8, 2016
Posted by: faz2015
The filing was extremely organized and streamlined.
What's great about it: 2015 Turbo Tax filing was a breeze. The easiest year ever!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Process
on April 8, 2016
Posted by: Repcarguy
Excellent overall product and process. Small glitch in mis-naming my pension as general instead of private which had a major effect on taxable income in Michigan.
Another small glitch in the final security check which mails a security code to me but won't let me open another window to sign into my email to retrieve the code. Use of a second computer to get the code solved the issue.
I've used Turbo Tax for decades, and will keep using it.
What's great about it: Clear directions, important comparison with prior years
What's not so great: Final security check glitch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick Easy...but hurts to pay
on April 8, 2016
Posted by: FloFamily
I enjoyed using this program. I am no longer scared to file my own taxes....except when it comes to paying the state!
What's great about it: Step by step walk through
What's not so great: Having to pay the state!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Not as easy this year
on April 8, 2016
Posted by: MiltonL
This customer did not provide a text review.
What's great about it: I like Turbotax overall.
What's not so great: I became frustrated at times because I did not find it as easy to navigate between fields/pages as in previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
No Fuss
on April 8, 2016
Posted by: ncarbajal
I've used Turbo Tax for our family's taxes for the last 10 years and it gets easier and easier. Thanks!
What's great about it: easy to follow
What's not so great: nothing I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Borders2015
on April 8, 2016
Posted by: BobBorders
I would like to know if I could have deducted my pretax contributions to my work 401K- not company matched
What's great about it: liked the format and checking
What's not so great: still wasn't sure I maximized my deductions
Written by a customer while visiting turbotax.intuit.com
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