Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
Thanks
on April 5, 2016
Posted by: TJBgryphon
Love the product my taxes are complex and Turbo Tax helps get the information I need quickly.
What's great about it: Makes filing easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on April 5, 2016
Posted by: oldmanlegs
was bad until i dealt with phone rep Anita. Professional, knowledgeable and helpful.
What's great about it: Service Rep Anita was knowledgeable and helped where cd and uploads did not
What's not so great: updates and uploads dont work well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pensions vs. 401K Distributions
on April 5, 2016
Posted by: NoMessWithJess
When entering 1099-R data, TurboTax seems to assume that all 1099-Rs reflect either IRAs or 401Ks. It tells you that if your are over 70.5 years old (which I am), then you must take a required distribution. This is true of IRAs and 401Ks, but not of pensions. TurboTax lets you continue without specifying a required distribution for a pension, but seems miffed that you are not doing that.
Conversely, later on TurboTax seems to assume that all 1099-Rs are now for pensions, continuing to confuse things. Everything ends up being OK, but it's like the right hand doesn't know what the left hand is doing (or has done).
So clear up this one little issue, which is not properly distinguishing IRA/401K distributions from pensions for 1099-R statements, and TurboTax will be improved.
What's great about it: Accepts and accurately records the data
What's not so great: Confuses these two types of payments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally ok, but Checkout time needs improvement
on April 5, 2016
Posted by: RobElmtree
Upon checkout when you schedule your payment, you are asked to actually "type" the date you want the withdraw to be made. Really?? There is no "calendar widget" (with the actual names of the months showing) to allow you to select the date in a nice convenient visual format? How about this - someone makes a mistake and types in 05/04/2016 - which is May 4, when they really wanted April 5? It could be a typo mistake, or someone could have been used to the European - day-month-year format. Please fix this, this is very simple and basic, and will avoid inadvertent mistakes. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made my life easy
on April 5, 2016
Posted by: 1933
I used this as the old way was confusing.
What's great about it: Easy to Use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 5, 2016
Posted by: georgey123
bank routing number issue needs to be better explained. had to guess this was the issue. otherwise, things were fine
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Headaches
on April 5, 2016
Posted by: ARIZONAJAY
Couldn't make the online purchase compatible with my new MacBook Pro. Helpful Customer Service made it happen (but, with some difficulty)
What's great about it: Does everything it says it will do
What's not so great: On Line purchase difficulty
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo file
on April 5, 2016
Posted by: Cmurphyfla
This was easy as usual. Next year will be better since we will not have a sate tax.....
What's great about it: Easy walk through
What's not so great: Seems to be getting expensive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments, I moved
Written by a customer while visiting turbotax.intuit.com