Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
5
First time user
on April 3, 2016
Posted by: Impatent
The US Gov. on line system didn't work to give my PIN had to use phone. Phone took several tries to get it.
Appreciated the prompts, look forward to using next year with retained information to speed the process.
Despite an electrical failure while I was at a critical point of downloading the one free state package, the Turbo Tax captured all and was back up when I was able to reboot!
I am a happy customer.
Bill
Bill
What's great about it: liked the short, easy to understand prompts and pull downs for more information
What's not so great: problem with checking 'Retain" box when paying with credit card not fixed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Kept me on track!
on April 3, 2016
Posted by: Whe2016
Have used Turbo Tax for 4*5 years - been a good learning experience and I feel protected as I let them direct me by asking questions! Good product!
What's great about it: Helpful alerts and reminders
What's not so great: None I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State Return
on April 3, 2016
Posted by: Al82
Finally got the Ala. return to delete DFAS (Navy Retirement) and
Civil Service retirement Income. Unable to delete U.S. Bond Interest on the form. Military and Civ Service and Bond income not taxable in Ala.
Civil Service retirement Income. Unable to delete U.S. Bond Interest on the form. Military and Civ Service and Bond income not taxable in Ala.
What's great about it: Great program with a couple of glitches
What's not so great: Will not exempt U.S. Bond interest on State Return (ALA)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another year completed.
on April 3, 2016
Posted by: twentz812
Once again, TurboTax helped me wade through our Federal and State tax codes and hopefully helped me get my maximum return.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Help even on Sunday
on April 3, 2016
Posted by: ll258
Called help line and automated system was a little frustrating, however, I was connected Auburn, Cato a real person and my problem was solved!
What's great about it: availability
What's not so great: automated system
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
New User
on April 3, 2016
Posted by: sjcdccbjc
After decades of doing my own taxes, it was quick and easy to switch to TurboTax. With a child newly in college, TurboTax stepped me through these new steps smoothly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally great, but with a couple of glitches
on April 3, 2016
Posted by: JamesAK
I've been working with Turbo Tax for several years now. Overall, I like it, but they really seem to have a difficult time handling clergy housing allowance. The first time I used it (somewhere around 2005), they had a hard time even recognizing it. Now they accept it, but then add it to income, then at the last minute ask about it and deduct it from income. It's infuriating. This is my advice to any clergy using it. Go ahead and fill out the form, following the prompts, knowing that things will be out of whack. When they review your federal form, they'll spot the error and correct it then. So don't panic as you complete each section of the federal form, since they'll get it right in the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - Easy Peasy
on April 3, 2016
Posted by: Dedes50
I've been using Turbo Tax since 1998 and will continue to use it. It's fast, easy, correct and done.
What's great about it: Fast, Easy, Done
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com