Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
4
2015 feedback
on April 3, 2016
Posted by: p2k34n5m2j
The Deluxe version on a PC did not give me a screen to enter the portion of my IRA withdrawal that is not subject to tax. I spent a total of 2 hours listening to music waiting for a help person. Twice after long waits I got disconnected so had to start all over. VERY maddening. The help people could not make the program ask me for this information either, so I had to end up forcing it onto the IRA worksheet. This input logic needs fixed....very frustrating to fight with the program all afternoon for such a simple entry.
What's great about it: bascially good user interface
What's not so great: some input still confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Deluxe
on April 3, 2016
Posted by: Piedpiper46
First time user at 69 yr old.
What's great about it: Fairly easy to use
What's not so great: Some confusion on where to enter certain data especially donations and gifts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough
on April 3, 2016
Posted by: Howell2016
Easy step by step instructions helps you find ways to save money.
What's great about it: step by step instructions; detailed
What's not so great: updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 3, 2016
Posted by: TSALTIME
We got to the last part...filing both federal and state electronically and there was a message that an up-date was needed. We had trouble finding where to go to find where that was. Sooooo frustrating. Finally, we read of others who had the problem and there was one answer that was helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on April 3, 2016
Posted by: KIMBALA
FAST & EASY
ANSWERS TO QUESTIONS ARE AVAILABLE AND EASY TO UNDERSTAND
ANSWERS TO QUESTIONS ARE AVAILABLE AND EASY TO UNDERSTAND
What's great about it: EASY
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2016
Posted by: arad2
Great! Benn using TT for at least 10 years.
What's great about it: Very easy to understand and enter data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Minor Problem
on April 3, 2016
Posted by: BrunC
I am a a US citizen, residing in the UK. I draw Social Security Benefits. IRS Pub 915 exempts me from US tax on social Security benefits, I cannot convince the tTurboTax program to let me enter a zeo in 1040 line 20b. I realize that you don't provide your program for the few people in my situation, but when I wrote for assistance I received a reply to the effect that the Treasury did tax, not the Social Security. I finally managed by entering zero for SSB and then entering the amount of SSB manually on 20a on the printed form,. The exemption evidently began with the tax paid for 2013.
What's great about it: Easy to use, largely self explanatory
What's not so great: Soc Sec prob
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2016 Turbo Tax software
on April 3, 2016
Posted by: TR0137
Will have to evaluate whether I'll use it again next year.
What's great about it: Can be done at home
What's not so great: Much harder then previous years and more costly
Written by a customer while visiting turbotax.intuit.com