Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Average customer rating
4.5
(27,529 Reviews)
Rating breakdown 27,529 reviews
5 Stars
18,626
4 Stars
6,374
3 Stars
1,488
2 Stars
602
1 Star
439
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2015: Deductions & Homeowners - Windows, Mac OS
Customer Rating
4
Easier than I thought
on April 1, 2016
Posted by: cntrygirl50
the step by step instructions were clear and easy to understand.
What's great about it: I felt secure in what I was doing.. Taxes can be stressful
What's not so great: wish my refund was bigger
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only Way to File
on April 1, 2016
Posted by: Tom5280
I have used TurboTax for years and years. I have been able to navigate successfully and easily all the tax issues associated with the typical life changes one encounters. The printed form versions of taxes, federal and state, have become so wordy, complex, and convoluted that it is very hard for a non-professional preparer to get through the tax season. With TurboTax, I'm alerted to connected tax situations that I would have otherwise missed. The order of completing the forms is made very simple. The math always works. Accurate re-entry of last year's data saves considerable time. I can quickly try strategies for next year so that my tax situation is either less complex or so that I am able to save more of my income. Federal and state taxes (sometimes multiple state taxes) are seamlessly integrated. And, just having the forms and e-filing features makes tax filing much simpler. I am a completely satisfied customer!
What's great about it: Covers all the life situations I've had: births, education loans, moving, home ownership, and retirement.
What's not so great: This year the language used in the CT state return is more difficult to understand than with the federal return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome refund
on April 1, 2016
Posted by: birdman10
Turbo tax is was user friendly and easy!
What's great about it: short and sweet
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Ever Problem; Still Love Turbo Tax
on April 1, 2016
Posted by: CarlaDHP
I am a long-time Turbo Taxer, including several years as a sole proprietor of a small business. For the first time this year, I had a software problem that caused a faulty save of my file after having completed the income section and started on deductions and credits. I spent nearly an hour on day 2 of Turbo Tax input with customer service agent Alissa (sp?), who courteously and successfully got me going again. Regrettably, I did lose the first day's inputs. Still, after 20 years or so of using Turbo Tax, and with perfection as the goal, I accept that one year with a problem is an acceptable performance record. I'll be back next year!
What's great about it: Walk-Through is thorough, yet still easy to complete
What's not so great: For first time in the 15 or 20 years I've been using Turbo Tax, I had a software problem this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy
on April 1, 2016
Posted by: J1755W
It could not have been more simple and easy. I would definitely use turbo tax again.
What's great about it: Simple
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 1, 2016
Posted by: LCH666
I LOVE TURBOTAX! MAKES THE YEARLY CHORE OF FILING TAXES EASY AND STRESS FREE.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem with EZ file on CA Return
on April 1, 2016
Posted by: PonyExpress08
This customer did not provide a text review.
What's great about it: Great software and service overall
What's not so great: EZ File does not permit entry of Direct Deposit info for the California State Return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 1, 2016
Posted by: petgut
The automatic and compulsory update for the mac is annoying, and does not work properly. Frequently I have had to reboot my computer, and had to remember to open the application from the Applications directory rather than double clicking on the return I wanted to work on (it would show "Updating" and then nothing would happen, and I would have to force quit).
On the good side, I have income from several countries, and it was relatively easy to enter the information and submit the return.
On the good side, I have income from several countries, and it was relatively easy to enter the information and submit the return.
What's great about it: Can handle my complicated income situation
What's not so great: Fails to open return by double-clicking
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com